Fran C.
Employees are professional
Employees are professional, knowledgeable and always willing to assist. We have been with Answering Service Care for 25+ years and appreciate the partnership. Wonderful service. Outstanding care.

Answering Service Care (ASC)Your calls, chats, and texts answered by real people and AI, so every opportunity turns into business.Answering Service Care (ASC) is a 24/7 answering service trusted by 4,000+ businesses nationwide, across every industry: law firms, doctor's offices, home services, insurance agencies, financial advising firms, and many more. Since 1974 we have helped business owners grow by making sure no customer ever goes unanswered. That is 50+ years, three generations of the same family, and nearly 200 employees across offices in NJ, NC, and FL. Many of our client relationships have lasted more than 20 years.Every ASC agent is a trained customer service professional who can greet your callers, run lead intakes, schedule appointments, transfer calls, and relay messages exactly the way you want them handled. Now you can pair that team with our AI answering service. AI answers in one ring, handles calls in more than 80 languages, captures the details, and books appointments. You decide which call types and workflows the AI handles and which ones always go straight to a person. Your callers get a say too: they can ask for a live agent at any point in the conversation and the call transitions smoothly, with the full context passed along, so nobody has to start over.Answering the phone is where we start. ASC also runs 24/7 live chat, two way business texting, appointment scheduling, lead qualification, and outbound calling campaigns for follow ups, reminders, and win back outreach. It all syncs to your CRM through 7,000+ integrations, so instead of a voicemail box your team starts the day with booked appointments and qualified leads.Why Choose ASC?Never miss another call: 24/7/365 coverage for after hours, weekends, holidays, and peak time overflow, delivered by live agents, by AI, or by the best of both working together.Instant pickup, zero hold time: our AI agents answer on the first ring and take unlimited calls at once, so busy signals and voicemail go
Answering Service Care (answeringservicecare.com) has 119 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 83 reviews with 5 stars · Clear filters
Fran C.
Employees are professional, knowledgeable and always willing to assist. We have been with Answering Service Care for 25+ years and appreciate the partnership. Wonderful service. Outstanding care.
Hi T.
Thank you for all you do. It makes our lives much easier
Lee Ann M.
It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!
Olusegun
Wonderful service
Office M.
We have tried other answering services none of them compared to Answering Service Care. They have excellent phone skills, our patient's are never left on hold. The calls are answered by the 3rd ring. The messages are well taken and complete. Best of all they screen the calls very well knowing what is a true emergency or not.
Holly
Always responsive and able to complete any request in a timely manner.
Vai L.
I had an issue with the protocol for our message retrieval. Spoke with Maria, the account manager in Client Relations, and she handled my concerns in a professional manner, extremely courteous, empathetic, and very kind. She fixed our account and I am so happy to be able to work with the Answering Service Care company again! I used to be an agent with them 10 years ago and still use skills taught from this company in my every day life. They are the best answering service company nationwide! I highly recommend to anyone who needs this service for their businesses. You will not be disappointed!
Fun P.
Great to work with! Been using them for years!
Response from Answering Service CareOct 16, 2023
Hello, thank you for the feedback and for trusting us to handle your calls over the years! We look forward to working with you for many more to come!