Brian C.
Horrible
I called today about their free trial and the owner himself answered. It was one of the most bizarre conversations I have ever had. ( And I'm a criminal defense attorney who has bizarre conversations on a daily basis.) I explained that I was looking for an answering service to handle calls for a specific marketing campaign--and possibly for my office as a whole. I asked to get set up for the trial so I could test it out and the owner told me that it was a complete waste of his time. Instead, he suggested that I pose as a potential client and call attorneys who use his service. Obviously, I didn't feel comfortable doing this. I asked him why he advertised a free trial if it was a waste of time, to which he responded by screaming at me that he has been doing this for 18 years and knows what works and that I should take my business elsewhere and hung up on me. The whole thing was very strange. If they treat their own customers like this, I can only imagine how they would treat mine.




