TransUnionReviews of annualcreditreport.transunion.com

For something as important as your annual credit reports, do not go to this website!! Even if you do you will not get a credit report. All it did was make me fill out a form (the same form 3 times for each credit bureau) and then tell me that I couldn't request my report online at this time suggesting that I really it try again later. 20 minutes on this website with absolutely no results. Pointless.

Considering that transUnion is resposible for 200 million people's data being compromised, I find it difficult to understand why any institution would use their service, particularly their car insurance background report. They collect anything out there whether accurate or just plain wrong and don't bother to verify anything. And trying to log onto the website is like a dog chasing it's tail. They need to go away.

Their customer service staff are a bunch of low quality, value, ability, and performance. Tried to freeze account online couldn't, tried customer service they have no clue

WORST CUSTOMER SERVICE EVER!!! There is a security breach and I merely want to put a credit freeze on my account. TransUnion will not allow me to access my account. I answer all their security questions and they confirm there is a problem on their end. I finally can log in and in doing so am asked to change my password, which I do and hopefully, I succeeded with the freeze. I then just want to make sure all is correct and again I cannot access my account.

It's scary that these guys hold the key to my credit rating and financial well being. I've been trying for days to log into a new account I created. I follow all of the steps and verifications, it shows I'm logged in, but there's a message saying there is a problem on their end. It's been 4 days now. I can't get anybody on chat, text, or phone. Not even Facebook. So here I sit with my data are the darkweb with no way to protect myself. I see a class action lawsuit in the making. I had no problems at all freezing my credit with the other two agencies. Simply logged in and hit "FREEZE" I even verified all of my info over the phone with the stupid worthless AI and they still tell me I have to wait over 100 minutes. Who needs Bidenomics when we have TransUnion. FIX YOUR WEBSITE!

I just tried to open a new bank account and I had forgot that my new phone provider put down the wrong apartment number and I told my new provider to please correct it and change the apartment number to the write apartment number and they want me to do a hole bunch if stuff to do it myself and I already tried this yesterday for 3 hours and said screw it because I can't get it to work I called them back to inform them of what was going on and they wouldn't pick up my calls because i got upset at the guy I first spoke to about him saying it's up to me to do it if everything mm I have to do myself so why us Transunion paying these people to do cause as much as I can see they are nit working and getting paid for it ridiculous

So simple to set a credit freeze and lift it temporarily that other credit reporting agencies could learn a thing or two from Transunion.

They are incredibly deceptive. Trying to unfreeze my credit report, which should be done for free, but there is no option in their website to do this when I am logged in. Not for free, "Federal law requires the credit bureaus to allow consumers to freeze and unfreeze (also called thawing) their credit reports at no cost". The paid site is always available. There is a separate link to unfreeze specifically, but while being logged in already to the account, it asks me to login again, which I can't do, because it does not recognize the account. Called so many times to verify my data, either put on hold, or transfer to a text based system that is just trash. Is this the future??? why are they still on business? every site has thousands of bad reviews on them