Josh H.
Absolutely appalling service.
Absolutely appalling service. I used this last year as a one off, and what I thought was cancelled my subscription as I was no longer using this service. Then one year later they took another £160 out of my account for subscription renewal, unbeknownst to me. Apparently my subscription was not cancelled and they didn’t even bother sending a courtesy email to let me know that it was due for renewal. Customer service was shoddy and unhelpful. They won’t help you out regardless of it being a pandemic. Do not use this service. They also will not honour their cancellation promise if you choose to end subscription. Read the small print if you must use this service, but my advice is steer well clear.



