Brigitte
We had problems with the finale video
We had problems with the finale video. The line-height in the published version was wrong, but the support-team helped us quickly and friendly. Thank you!

Animaker Inc., is the fastest-growing cloud-based video creation platform. It is the 'swiss army knife of creativity' for all video creators around the world. Provides cutting-edge features to help video creators with easy to create engaging video content in the form of live videos, full-length movies, explainer videos, 4K YouTube intros, and social media GIFs.Launched in 2014, Animaker today counts more than 4 million customers, ranging from startups to Fortune 500 companies.
Animaker Inc. (animaker.com) has 633 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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633 approved reviews, newest moderated first
Brigitte
We had problems with the finale video. The line-height in the published version was wrong, but the support-team helped us quickly and friendly. Thank you!
Harvey
Great tool more making some insane animations. Had some small issues with billing at the start but the animaker team quickly resolved this issue.
Response from Animaker Inc.Oct 16, 2022
Hi Harvey, Apologies for the inconvenience experienced. Our refunds team has reached out to you. We are looking forward for your response.
Chirag A.
Very helpful team
Lesley W.
I was looking for a video creator for my classroom for students to create commercials. While looking, I came across Animaker and thought it would look like something I'd be interested in. I wanted to try it for a month before buying the program. However, it looked as if I was paying the $10/ monthly cost, however, it charged me for the $120 yearly subscription. I immediately tried to get a refund, but the online salesperson refused and stated that I HAD to do the monthly subscription and would be given 50% refund of my purchase after that. Not cool, as it was completely misleading with the cost, I did not use it and now WILL not use it.
Response from Animaker Inc.Oct 16, 2022
Hi Lesley, Sorry for the inconvenience caused. Our refunds team has already reached out to you. I kindly request you check your email inbox and reach out to us whenever you are free for further assistance.
Shreya P.
Amazing app to start the animation from scratch. It's a little slow sometimes but that's worth it if you are getting all these features for free. I created 2 animations till now and I'm not even experienced still the animations are youtube worthy. I recommend trying this.
Md Fakhar U.
worst website ever I've seen, a lot of bug is the website, they give me 10 download limit in per month and when I create video using animation it's shows a lot of problem, so I lost my download limit for their fault system. whenever I come to support they respond very late. also they provided me video with no problem but they added their watermark in my video. even I am using starter pack. Hello animaker fix your bug first then come to do business.
Response from Animaker Inc.Oct 12, 2022
Hi Md Fakhar Uddin, Apologies for the trouble you have experienced. Please reach out to "[email protected]" with your registered email id and our support team will make things right. We can sort this out for you.
Hannah G.
Very quick support through the live chat function - my issue was fixed quickly. Very helpful and good to know there's always someone online if you have questions or concerns.
Falala T.
It’s a great app! So easy to use for a beginner like me. Needed this for a uni assignment and it did the job wonderfully. I would have given it a 5/5 but there were moments where it froze. However, 5/5 for customer service with prompt help and assistance. I will use it again and recommend to friends. Thank you Animaker.