dan U.
Impossible to cancel service, beware of their business practices
AngelSense is in clear violation of click-to-cancel laws. They let you sign up online. But they force you to call them to cancel. This is illegal in many states, in violation of FTC cancellation rules and predatory. To make it worse, you can't cancel online even via their customer support chat. They force you to call them to cancel, but let you sign up online. Do not do business with this company. There are better alternatives out there that will treat customers with respect. They will argue it is for 'security reasons' but won't take your authentication into their own web system. These people are thieves who prey on parents and make cancellation extremely difficult. Unacceptable. DO NOT DO BUSINESS WITH THESE PEOPLE.
Response from AngelSenseOct 5, 2026
Hi Dan, thank you for sharing your feedback. We apologize for the frustration caused during your cancellation experience. We require phone contact for account changes to verify security and prevent accidental disruption of tracking services for vulnerable individuals. However, we take feedback regarding our cancellation processes seriously and are continually reviewing ways to make account management more accessible. Please reach out to us at [email protected] so we can assist you directly with your account.