Shop designer men's sports apparel, swimwear, and underwear including sexy boxers, briefs, jocks and thongs from celebrity fashion designer Andrew Christian, a leading voice in LGBTQIA+ advocacy. Shop now Get $25 OFF! with $100 Or MoreUse Code: 100GET25OFF at AndrewChristian.com**excludes doorbusters, mystery styles, & subscriptions
Andrew Christian (andrewchristian.com) has 260 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
andrewchristian.com
Website
andrewchristian.com
Category
Clothing & Underwear
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 97% of reviews.
Latest
Most recent review: April 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I have ordered many times from this website, and have never had an issue. Until now, but it was a package that said it was delivered to a few towns over from where I live. I contacted the company, and within 2 days I received a reply. They issued me a refund for the order I did not receive, and was able to reorder 2 of the 3 items I had previously ordered (one was sadly out of stock in my size). Highly recommend this company.
Response from Andrew ChristianSep 1, 2023
Hi Jared. We are sorry to hear of the mishap with the delivery of your package. I am glad we were able to offer you a satisfactory resolution. Thank you for being a loyal customer. If you need assistance in the future, please reach out to us at [email protected]
SE
Sean
9 August
9 August - ordered sucessfully
14 August - contacted Andrew Christian to ask for order status
16 August - shipping label created (took 1 week)
16 August - estimated delivery to be on 28 August
16 August - Andrew Christian replied that it the order is now shipped
16 August - "preparing for final mile delivery" at Carson
17 August - feedback that 1 week t create shipping label is not reasonable
18 August - Andrew Christian replied that once package leaves facility, it is no longer their responsibility and confirmed that the package is on the way to me
22 August - went back to Andrew Christian that delivery tracker is not updated
22 August - Andrew Christian replied that we need to allow carrier time to fulfil delivery by 28 August before they can file a claim.
25 August - at Torrance (approx 3.7miles away from Carson)
25 August - in transit
26 August - followed up with Andrew Christian that 28 August is in 2 days and the delivery tracker is not moving
29 August - followed up with Andrew Christian but no reply
30 August - followed up with Andrew Christian but no reply
Conclusion - Andrew Christian stops replying and ghost customer for missing order and said that once package has left facility, it is no longer their responsibility, the carrier is.
Response from Andrew ChristianAug 30, 2023
Hi Sean, We are very sorry for the delayed shipping of your order. This is not the experience we strive for here at Andrew Christian. Please email [email protected] with all the information and I will handle this matter with a satisfactory resolution. - --Andrew Christian Management team
JM
James M.
Muscle shirts
I bought muscle shirts for myself and my Partner, for the first time after only buying underwear for years. We love both of them! The both fit well and are super sexy.
Response from Andrew ChristianAug 24, 2023
Hi James! Thank you so much for sharing your great experience with our products! We love hearing from happy customers! If you ever need assistance, please reach out to us at [email protected].
JL
Joseph L.
Terrible fit, no meaningful resolution
Given the other swimwear designs seen on the AC website, I was expecting to likely get some swim trunks and briefs. I ended up with some trunks and a leopard print thong.
The leopard print thong technically fit, but was kind of saggy around the pouch. Maybe I need to get my confidence up, but there are few places where I could wear this without getting stares, especially given my hairy butt.
I was prepared for the possibility that one piece would be kind of “out there”, while the other would make up for it.
Unfortunately, the trunks are downright unwearable. The pattern is fun and the overall style looks good, but this is the worst fitting thing I have ever put on my body. The middle seam in the front is tight and goes all the way down. Your only options are to either move your whole package to one side of the seam (which is not particularly comfortable and definitely not flattering), or allow the seam to dig down the middle of your scrotum.
When I brought this up with support, I was told returns and exchanges are not possible on the mystery box and that I should buy a specific piece of swimwear instead.
All in all, a very disappointing first time AC purchase experience. Unless AC can replace at least one of these pieces, I cannot see myself becoming a repeat customer.
Response from Andrew ChristianJul 31, 2023
Hello Joseph,
We are very sorry to hear that your item was not as expected. Although the policy states we cannot exchange certain items, We want to make things right. Please login to your account and see that we have made an adustment. If you need us, please reach out at [email protected].
B
B-
Ni suivi, ni réponse du service client
Jusque-là tout allait bien, je suis un client de longue date, leurs produits ont une originalité bienvenue mais à la dernière commande effectuée chez eux récemment, j'ai déchanté...
Aucune nouvelle de leur service client, que l'on ne peut contacter que par mail !
A voir les précédents avis, je crois qu'il n'y a plus personne dans la "boutique" depuis un moment ! Nous sommes en juillet 2023 : je n'ai qu'une confirmation de commande, pas de justificatif de paiement (alors que le prélèvement sur mon compte a bien été fait). Mes mails envoyés sont restés sans réponse, et par les réseaux sociaux c'est la même chose !
Passé le délai réglementaire, si je n'ai pas de nouvelles de ma commande et si je ne la reçois pas, je vais porter plainte car je ne ferai pas un cadeau de de $134.68 (sans compter les frais de transaction de ma banque) !
Je modifierai mon avis uniquement si j'obtiens les produits commandés qui sont payés.
Réveillez-vous ! C'est une honte ce qui se passe pour une marque aussi importante !
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Depuis le 20/07/23, j'envoie des mails qui restent sans réponse, à leur seule adresse de contact qu'ils donnent. Pourquoi me donner une adresse mail qui sert de poubelle ?
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Nous sommes le 08/08/2023, et je viens de recevoir ma commande.
Je me dis "ouf", heureusement ! Seulement globalement mon expérience client est très décevante, puisque je n'ai jamais eu de suivi de commande ni de réponse de la part du service client. Ils sont également injoignable par téléphone, ce qui ne facilite en rien les échanges.
Ma note finale est meilleure mais pour moi c'est fini, je ne réitèrerai pas l'expérience.
Response from Andrew ChristianJul 30, 2023
Bonjour,
Nous sommes vraiment désolés pour l'expérience. Veuillez nous envoyer un message détaillé avec votre adresse e-mail à [email protected]. Nous voulons certainement changer cela pour vous et arranger les choses ! Merci d'avance.
Hello,
We are very sorry for the experience. Please send us a detailed message with your email address to [email protected]. We do certainly want to turn this around for you and make things right! Thank you in advance.
JP
Jop P.
Worst customer feedback on delivery enquiries
Been waiting more than s month for delivery. After numerous attempts the team is doing nothing to help me in locating my order. I will do a charge back and never order from them again. It is really a pity and expected a much better customer experience from them.
Response from Andrew ChristianJul 30, 2023
Hello Jop,
We truly apologize for the shipping delays. Unfortunately, once the carrier has the item, we have little control on the speed of the delivery. However, we have issued a full refund for the merchandise and shipping charges. Please reach us at [email protected] if you need any additional assistance. also, we'd like to thank you for being a loyal customer.
JP
Joe P.
Love all the briefs
Love all the briefs. Fit well and really makes me "stand out" in the gym locker room!
Response from Andrew ChristianJul 22, 2023
Hi Joe! Thanks so much for the great review! We're so glad to hear you are happy customer! If you ever need us, please get in touch via email at [email protected].
HS
Harry S.
I’ve ordered from their online and I…
I’ve ordered from their online and I did not get anything confirmation yet.So how should I do ??
Response from Andrew ChristianJul 3, 2023
Hi Harry. Make sure you check your spam/junk folder of your email.The information here didn't prove sucessful when searching. Also, please reach out to [email protected] so we can get the email address you used to place the order. I do apologize for any inconvenience. Let's turn this experience around! Thank you.