Monica Dejesus R.
Don’t join this team
Don’t join this team! Unprofessional management and zero accountability. The only positive part of our experience was working with the attorney who formed our LLC—he was responsive, and the portal process went smoothly. Unfortunately, everything involving tax preparation was a complete disaster. We paid top dollar and explicitly requested filing by April’s deadline without extensions. After seeing poor service early on, I asked for a different tax preparer within the first week, but was told we were stuck with whoever was assigned. Communication on the tax side was non-existent—no real updates, no phone calls, and empty promises of callbacks that never happened. They ended up taking actions without our consent, missed the deadlines, and left our personal and two LLC taxes completely unfiled, causing us to incur penalty fees. A single responsive attorney does not make up for a tax team that completely fails to deliver. Demanding a full refund.
Response from Anderson Business AdvisorsSep 25, 2026
Monica, Thank you for taking the time to share your feedback. We’re sorry that your experience with our tax team did not reflect the level of communication and service we expect to provide. Your concerns have since been escalated and reviewed with tax leadership, and a manager has spoken with you directly to address your experience, clarify the status of the services provided, and discuss next steps. We have also taken additional steps toward resolution, including approving an additional refund. We appreciate your candid feedback and the opportunity to address these concerns directly. While we recognize that your experience fell short in important ways, we remain committed to helping bring the outstanding matters to an appropriate conclusion.



