AMZ AdvisersReviews of amzadvisers.com

Paid £3,000 over 3 months for Amazon case management. Zero cases resolved. Zero reimbursements submitted. Best-selling products were discounted without approval, causing immediate losses. Amazon later flagged documents submitted on my behalf as “forged or manipulated,” which put my account at risk. After termination, a £1,500 refund was requested and acknowledged in writing but never processed, leading to an Amex dispute. As a seller with 10+ years’ experience, this was not an Amazon issue, it was a delivery issue. Would not recommend.

AMZ Advisers was everything I was afraid an Amazon agency would be and none of what I had hoped they would be. They made no effort to understand my needs or the nature of my business and just lost us a lot of money in a short time. They took over 3 months to create creative content for just two listings; other agencies I have worked with finished this in 1-2 weeks. They started advertising before optimizing the listings, completely ignored the authorized ad budget and spent 3x the max budget in one month on ad campaigns that had ROAS of 60%+. They didn't deliver any of the creative files to us - only uploaded them to Amazon - and didn't deliver editable versions of the files, which is standard practice. They delivered listings with inaccurate information (listed ingredients that our product does not contain), demonstrated unfamiliarity with basic information about our market, showed no concern for profitability and were just all around pretty incompetent. As background, we have been selling on Amazon for over a decade, though we are small. I know my way around Amazon and have worked with prior agencies. I'm not naive and inexperienced in this world. EDIT to reply to AMZ Advisers' response: Much if their response are flat out lies. I have the emails and documents to prove so: - before even having the first call with AMZ Advisers, I informed them of the constraints we were working with - tight margins, limited SKUs, a competitive category, etc as well as the product listings. I asked them before having the first call, whether given these constraints they thought they could make a substantial difference and made it clear that we would need to see a clear ROI within a few months. They said they could work with all of those and that we could expect to see a return within 3-4 months. - they did not deliver much of what they said they did. They delivered no video, they delivered no source files for creative assets, they didn't even deliver hi-res versions of the assets - they just uploaded to Amazon and never gave us copies of the files. They delivered one monthly report when I brought it to their attention, and then they promptly forgot about it again (or maybe didn't deliver reports because they would have shown how much money they were losing us.) They also never factored landed costs or COGS into their financial analysis. - the ad budget was specified during the onboarding paperwork, as well as my initial calls with them; they completely ignored it and took another month AFTER I brought up that they spent twice the budget, before they got it under control - We did not receive a full refund. They refunded the final month, we charged back what we could with the credit card, but we did unfortunately pay for a month or two.

Avoid AMZ Advisors at All Costs I’m relatively new to selling on Amazon, which is why I hired AMZ Advisors: I needed a partner I could trust for transparency and guidance. My company already generates over $1 million in annual revenue, yet after 8 months of working with AMZ Advisors, we had zero sales on Amazon. From the start, they told us we’d see traction within three months and projected $500,000 in our first year. Not only did we fail to see any traction, but we didn’t record a single sale—an outcome that’s hard to fathom given their initial promises. The team also pulled a bait-and-switch: sales calls were handled by Americans, but the actual day-to-day operations were run overseas. I wouldn’t have minded that if the work had been competent—unfortunately, it wasn’t. We paid $4,000 per month for eight months—over $25,000 in total—with nothing to show for it. Every time we raised concerns, they shifted blame back to us or claimed we needed to spend more or change strategies. One of my biggest concerns from day one was selling our custom products on Amazon with their longer production times. AMZ Advisors brushed off these concerns, insisting it wouldn’t be an issue. Not only was it an issue, but Amazon canceled customer orders—even when we were shipping within our stated timeframe. We had already produced most of those orders when they were canceled. Their execution was painfully slow: it took them three months just to list three products. We have over 100 items, but they barely got five live in the entire engagement. This partnership was profitable for AMZ Advisors but a complete loss for us. The experience was frustrating, costly, and unprofessional from start to finish. I strongly recommend that no one hires AMZ Advisors. They overpromise, under-deliver, and shift blame when things go wrong.