AmpereReviews of ampere.shop

I ordered the ampere glasses (Dusk Lite). The order was quite on time. I used the glasses and noticed, the battery life is quite abnormal. it would hardly stay charge for an hour. i wrote about it to them and they infact sent a replacement. I was quite happy with the support. However, the actual issue of battery still remains. I did not use the glasses for like 45 days coz of travelling. As soon as i came back, i kept the glasses for charging but it wont charge at all. I do not see the charging indicator light also. I would like to mention that glasses did not move from my house. Update:As i mentioned before, they have an excellent support team. They sent me a replacement and it is working fine. Update(Aug-2024). The third replacement lasted couple of months and stopped charging. Paying €199 for a product with such poor reliability is simply not worth it. this seems to be another case of subpar Chinese manufacturing. I cannot recommend these glasses to anyone and would advise others to avoid them.

Like many others, I have been getting the run around on shipping delays. I was told that my original orders (41313 and 41888, ordered 5 weeks ago) couldn't be filled because they were out of stock in the color I chose. So, like a fool, I placed an additional order for an upgraded model based on a promotional email that promised 2 day shipping and, in BOLD PRINT, "in time for Christmas". My mistake was assuming that they meant Christmas, 2023. I have not received an email with an order confirmation for the second order, and have met resistance in canceling the original order of 'out of stock' items. When I call their customer service line, I get a message that they're "out of the office". I honestly can't review the product, (which may be the best thing ever, but so far has appeared to be invisible after 5 weeks), but due to Ampere's woefully pathetic shipping issues, I cannot in good conscience recommend buying from this company.

I wish I would have read the reviews. I ordered my product on December 4th for a Christmas present. On the 11th they said that they were having shipping delays and would send it out as soon as possible. I checked back in with them on December 15 and they said that they would move my shipping to priority when it comes to be picked up from the warehouse. I finally message back the last two days got nothing and today they told me that they were working around the clock to see what the shipping delay is about so at this point I know it’s probably not gonna come in time for someone to open it up for Christmas. Very disappointed and will definitely not use this company again. I did receive an email. My items were never at a warehouse waiting to be picked up because they can’t send some of the items. I bought 3 different things. They said they would ship out today but I never received tracking and still showing in all updates that it hasn’t shipped.

I order (and pay) smart glasses from Ampere 07/16/22 Today (10/18/22) I still do not have my glasses Update -04/26/23 - I still have not a glasses, no money back, just 134 mktg emails This company not work, just eat your money I got just 41 marketing emails for another ampere products and lot of stories like - sorry we are delay, - your glasses are on way, - please pick up your glasses on your local post (I try it 3 time and nobody know about parcel from Ampere to me - not existing No of parcel), - last call - we receive your glasses back and in next days will be your order canceled,….. If I order RB stories, I pay for and got it in 3 days If I order BOSE glasses I pay for and I have it in 5 days If I order Ampere glasses I pay for nad after in 99 days I have just a marketing emails Strongly do note recomand any shoping from Ampere

Do not order anything, it's a scam.

Very bad customer service i have 3 weeks try cancel my orden and this small company don’t do anything please please do not buy anything from this small company

I've been waiting for my order for one and a half month while I'm writing this review. I've informed their customer service that I want to cancel the order and get a full refund as soon as possible and still waiting for their reply after days. There's no live chat service and also they don't send you as they advertised. I'd suggest to AVOID shopping on this website at all cost

I ordered a product from Ampere about a month ago and it has still not shipped. I am not sure if it will ever actually ship but until then this review is staying at a one star. I also have been trying to contact them and it seems like they’re ignoring my messages. Not a reliable company. Buy products at your own risk.