AmpereReviews of ampere.shop

I've waited 2 years but it is time to call it. Ampere's Horizon product on Indiegogo is Scamware. I paid $298 USD back in 2022. Have never received a thing. I can now buy a better product for $40 on Temu. Blatant fraud.

Bought there ampree sunglases rx with all acessories, been about year no real updates, so i try to cancel get refunded, they sent refund for glasses only, waited about 10 days, refund says transaction failed. They said they sent refund for accessories and thin lenses, but I got no way checking on it, never recieved email like last time. And it not pending on credit card. So it looks like they just canceled my order and stole all my money. Would not do buissnes with them.

Horizon 3-in-1 magsafe portable charger campaign on Indiegogo was a total failure. Company refuses to provide refunds, has not provided an update in almost a year. Product was due out in March 2023 and it is now over 21 months late. The product is essentially obsolete anyways. Sometimes things don’t work out but the real issue is that Ampere refuses to update its backers with any real information. They have a bot or uninformed person posting replies to the many disappointed and irate backers telling them updates coming soon. For over 8 months!! Ampere is an untrustworthy business who does not care about its customers. They represent the worst in business practices and should be studied by other companies on exactly what you should not do if you want to build a healthy business.

Backed them on Indiegogo for the following item. October 18, 2022 Horizon: MFi & MagSafe 3-in-1 Wireless Charger $229USD Paid 1 x Horizon Travel Bundle $200 OFF Estimated delivery: March 2023 No updates provided. After the campaign ended they sent emails asking for backers for an early ipo discount. This company is full of scammers. Even though crowd funding is a risky chance they hyped everyone up for a short period and left us all out to dry. I was a devoted customer till I saw no outcome for the product and now they are using a different name and selling as chemelo.

Enough is enough, almost 12 months or a year now still haven't heard any update or news for my preorder Dusk RX. This company lack of communication, send them few emails and never reply. I just want to cancel the order and have my money back. My order is #42004, I completely lost my trust to your business. Update *08 Nov 2024 After back and forward the refund has finally came through. Thanks James for the assistance and I can confirmed that he kept me in the loop with the updates.

I pre-ordered dusk sport glasses and they changed my PayPal $300.00 over a year and a half ago I contacted them on many times they keep say it's going to be released it was supposed to be last August and still no glasses beware of the scamming company there emailing people to invest don't trust them....

One of the best scammer in the world

Order placed 31/03/2024 for pre-order - £279.00 was paid. 01/05/2024 Backerkit survey sent - $246.00 of addons were added. 16/05/2024 $575.00 (£457.37) charged to my card. Emailed them immediately to refund the excess charge. it is now 27/05/2024 and I have had no response! UPDATE 10/06/2024: Here is my journey with Ampere so far - I came across the website and saw the Dusk RX which caught my attention. These are promoted on the website as "premium Smart Glasses", "prescription ready", "widest tint range ever", "available in prescription", "state of the art lenses" and "Pre-order estimated shipping date: Spring 2024". After considering it for about a month, I decided to bite the bullet and place the order (£279.00 GBP at the time) on 31/03/2024. There were no options for informing you of my prescription for the lenses which was odd, so I contacted customer services and was told that the form was not ready yet but when it is it will be sent out and I can fill in prescription details. After more than 1 month I finally received an email to complete a Backerkit Survey on 01/05/2024, it was at this point I was surprised to find out that all these things that were promoted on the website (prescription ready, widest tint range, state of the art lenses) all turned out to be optional add on extras! Despite my feeling quite misled and disappointed with Ampere I decided to go ahead and add the extras which based on the marketing should have been standard and included. These came up to a further $246.00 USD (on top of the initial £279.00 GBP initially paid). Over 2 weeks later on 16/05/2024 I received an email saying $575.00 USD was successfully charged to my card. I immediately contacted customer services, after 10 days I still had no response from anyone at Ampere and sent a follow up on 27/05/2024. It was only after I had left a review of my experience on TrustPilot was I finally contacted by them on the 28/05/2024. They promptly discovered the issue and tried to rectify it and resolve the situation by refunding the full amount including the cost of the additional extras. It was at this point they mentioned that the glasses would not be ready until fall 2024 - This was the very first I had heard of any delay from the initial Spring 2024 shipping date. The website even now still says Spring 2024 and this after I had already pointed this out to them previously. When the money came into my account the amount incorrectly taken vs the amount returned was £35.40 GBP short which I understand was bank charges but I do feel Ampere should cover to see me made whole. I have paid for sunglasses which were supposed to be shipping in Spring 2024 and now I am told it will be fall 2024 (completely missing the summer when they will actually be of most use). I am keen not to waste anymore of my time on this. I will sit and wait for my glasses to arrive though I am not holding my breath for Fall 2024, I simply hope that they do infact arrive one day. I believe this company is a bit of a mess and are intentionally misleading consumers into purchasing this product. It has misleading promotion on their website and incorrect estimated shipping date (which they are aware of yet fail to update). The customer service is excellent once you have written a negative review on TrustPilot but non existant before this point. UPDATE 23/06/2024: They have taken money from my account again! - 21/06/2024 Email from Ampere saying they have successfully taken the outstanding balance of $575.00 USD from my account! I checked my bank account and could see that £453.29 GBP had been taken again! I immediately contacted customer services on the previous email chain. I am still waiting for a response UPDATE: 24/06/24: No reply from customer services but I received an email this morning saying that my order has been cancelled and £279.00 is being refunded back to my account - Nothing showing in my account yet but also I did not ask to cancel my order.....has it been canceled?...Will I eventually receive my glasses or not? Ampere responded to this review to say the order has been 100% refunded, see below for my full accounting: 31/03/24: Paid £279.00 16/05/24: £457.37 taken from my account 28/05/24: £435.65 refunded to my account 20/06/24: £466.84 taken from my account Currently: I have paid £767.56 Assuming £279.00 is refunded back into my account this leaves me having paid £488.56 and my order has been cancelled and 100% refunded according to Ampere? This is a joke and I will take it legal if the matter is not cleared up to my satisfaction within the next 48 hours.