AmpereReviews of ampere.shop

Crap, backed a product from them on kick starter and years later still not delivered. Horrible company

After waited 2 to 3 years I asked for a refund, the website refund I have gotten but the add-ons I do not, the person who handles the customer services keeps saying the same copy-paste message for months now, that she send it to the people who are doing refunds but I doubt she does, I think they stole my money, it was over 400 euro, I will never buy here anymore, I also will boycot their other company Chamelo they care more about then Ampere it seems, I might remove this when I get my money back, if I get it back, but I doubt I will

I purchased a pair of glasses from this company over a year ago. Six months ago, I contacted them and was informed there had been a delay. Since then, they have stopped responding to all communications and have refused to issue a refund. The situation appears to be intentionally deceptive and shows no intention of resolution.

bought the original dusk through amazon, ok product but needed more finetuning, also the charging bay was always sold out. found out about the dusk rx kickstarter and backed 2 pair with all bells and whistles for me and my partner. forward to now, no result, no glasses, no updates, no replies to emails or messages. flat out money down the drain. whish i could give it 0 stars

Thieves. I backed the Dusk RX mora than a year ago! Have asked them for a refund, but no luck, yes got my money and ran!!

It’s been a year since I ordered mine January 2024 and I have still not gotten my glasses.

Bought the Dusk RX via their Website (not via Kickstarter). After a year of no updates I requested to cancel my order through their support. I was offered a few percent off but declined and told them to proceed with the refund instead. Allegedly, the refunding via PayPal failed and their "finance team" is working "hard" resolving this issue. For 2 whole months now. Even after providing an alternative way to refund, nothing has happened as of yet. I will most likely have to go the legal route now. tl;dr: Don't buy from them. Edit 24.02.2025: I just recieved the full refund after threatening legal action multiple times by now. Maybe this is not fraud but just a completely disfunctional company.

Backed their Horizon charger in October of 2022. Was supposed to be delivered mid 2023. Delay after delay. Still no product and no update to the backers on Indiegogo since January 2024. Do not trust them. They had good service and products in the past but that has since changed. I fear all of us who backed the charger project have been duped and they used our funds to market their new Dusk/Chamelo glasses.