AmourFactory is an online dating platform designed for those who enjoy the lighter side of romance. It's a space where users can engage in warm, lighthearted conversations that bring charm, laughter, and joy into daily life. Whether you're new to romantic communication or simply want to enjoy easy-going interactions, AmourFactory provides a relaxed and welcoming atmosphere where every message feels natural and uplifting.We believe that connection can start with a simple dialogue. That’s why the platform is built to encourage meaningful conversations without pressure. You set the pace — share your thoughts, exchange smiles, and feel the confidence that comes from being heard and appreciated.With a focus on simplicity and ease, AmourFactory helps you explore the exciting moments that romantic communication can bring. It’s not about searching or chasing, but about letting things unfold through friendly, meaningful exchanges. Each conversation is a step into something brighter — where charm is made, one talk at a time.Join AmourFactory and see how delightful conversations can add spark to your day.
AmourFactory (amourfactory.com) has 161 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Also known as
amourfactory.com
Website
amourfactory.com
Category
Adult Entertainment
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 95% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
You should not have to pay just to talk to someone
Response from AmourFactoryMay 6, 2024
Dear Lyle,
Thank you for taking the time to give us your feedback.
You need credits to access certain services on our platform, but don't worry, you only pay for the services you actually use. You can choose the services that interest you the most and control your spending.
Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.
If you want to manage your expenses efficiently, we offer several options. Get in touch with us at [email protected] and we'll be happy to help you.
Best Wishes,
Amourfactory Customer Support
RB
Rocky B.
AmourFactory: False Dating Site
This company is based on a payment system in which the women are paid to keep men using the services, therefore it is a false representation of what they claim to be. I have confirmed this with women who formerly were on the site and left.
Their overall operation, no video chat, along with there faulty vetting system makes this site a prime location for fraudsters and con artists. I have personally identified two such people and reported them. I haven't heard back from the site since I did this.
Lastly, their requirement of 5000 credits is 3 to 4 times the amount of time and financial outlay as other sites. Considering they pay the women, the company and the women, have a vested interest in keeping this requirement as high as possible.
Response from AmourFactoryApr 19, 2024
Dear Rocky,
Thank you for review.
The profiles of our content creators are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at [email protected] if you notice any suspicious activity.
You need credits to access certain services on our platform, but don't worry, you only pay for the services you actually use. You can choose the services that interest you the most and control your spending.
Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.
Best Regards,
Amourfactory Customer Support
RM
Ruby M.
Not enough American men
Not enough American men. Lengthy exit to delete.
Response from AmourFactoryJan 1, 2023
Dear Ruby,
Thank you for review.
We noticed that you would like to meet members from your country. As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the members, registered with us. By clicking the “Filters” button, you can sort members by location.
Please contact us via [email protected] in case any questions arise, we’ll be happy to help you.
Best Regards,
Amourfactory Customer Support
SY
Synne
This is not real! Scam!
This is not real. The people there are fake, and are just there to earn money for the company. You have to buy credits to send messages who is really expensive. Probably most men who try this, because in the mails from the “factory” they always refer to “her”, as in “Sergii, check you out, do you like her”. The “guys” who writes to me, also call me “mr.” and “man” even though the picture shows a guy. So this is scamming and fake. They will not delete you accounts either, before you agree to “not to complain or say anything wrong about the site”. Think they just show pictures of the fake ones. All of the profiles are from Eastern Europe. Scam. Scam. Scam!
Answer to reply: you answered the same to all whom gives you “one star”. I have screenshots of the whole conversation that I had to get my profile deleted. You denied to delete if I didn’t agree to your terms. I asked to get this mailed to me, where I agreed to this. You never did. You also deleted half of the conversation. But I have screenshot of everything.
Just that you as a company “need” your customers to confirm that we will not make any complaints, to delete our accounts, smells really BAD!
You also lying about the seriousness that you “demand” to your users. I never went through this! It was really easy to get a profile.. Everything is bullsxxx You also say I’m a fool? That I don’t know how to use a filter? I do. I’m telling you that the “guy” who writes to me, really is a girl. She probably writes to so many men, that she forget to use “her” and “ms”, and therefore write “him” instead. Profile pic are fake. All are the same. So stupid. And again. Scam. Shame on you.
Response from AmourFactoryDec 28, 2022
Dear Synne,
Thank you for sharing your thoughts and feedback with us!
Please be informed that we strive to provide every member with a reliable and secure space for online communication where honesty and transparency are our primary focus. We do not tolerate violations such as scam so we always do our best to make sure that our members follow the terms of our platform and we carefully review every complaint we receive.
Also, we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Their profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. It should be noted that our users are using our platform at will and they are not paid for communication or for using the services.
One of the main benefits of our website is that it is not required to pay to become a member and create an account on our platform. You can easily watch live streams, browse profiles, check chat messages and view profile pictures for free.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.
From our end, we always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Every member is free to contact other users of the platform and we cannot prohibit them from writing to you, however, you can easily block or ignore members you do not wish to communicate with.
Unfortunately, we do not have all the information regarding your experience on our website and there can be various reasons why you may see the profiles of male users on the website and it could happen that you might accidentally set search filters only for male profiles on the main search page, however, this can be easily edited.
You can use the Search option at the top of the list of the members, registered with us. By clicking on the “Filters” button, you can sort members by location, gender and age to find members who match your specific preferences.
Please note that we are a company dedicated to bringing safety to users and fighting scam that may arise on the platform. In order to ensure that all the situations are duly investigated we ask our users to check, before deleting an account, if there are no potential claims of the user against us or against any other user on the platform. Thus, we are asking our users to waive all the claims before we delete all their information and data. Upon this, we delete the user’s profiles with no delay.
Edit:
Dear Synne, thank you for sharing your concerns. Feel free to contact us via [email protected] with more specific details to look into. We will be glad to help you once we have more information regarding the whole situation.
We hope to hear from you soon.
Kind regards,
AmourFactory Customer Support
TW
Tom W.
Men will never see an actual real time…
Men will never see an actual real time selfie of the woman they are supposedly talking to! Never ever!! Photo shop expertise. Contact information means the relationship is over! Common response to asking for a current selfie is,”my phone camera is broken “. Then the man will be asked for help. Help is in the form of virtual gifts that the fake profile, woman, can turn into cash!! I confess that I was sucked in to this garbage site. You have been warned.
Response from AmourFactoryOct 28, 2022
Dear Tom,
Thank you for the review.
We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
We do not pay the validated members for communication with other members, and prohibit our Regional Partners to do so. If we find out that the member is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the member’s profile.
Please contact us via [email protected] in case any questions or doubts, we’ll be happy to help you.
Best Regards,
Amourfactory Customer Support
MM
Maher M.
Robot messages
few minutes after subscription, I start receiving 10s of messages from profiles which seem to be fake and robot.
I don't trust this site, it is just another lose of time, I cancelled my subscription just after few hours, USELESS
Response from AmourFactoryOct 22, 2022
Dear Maher,
Thank you for the review.
We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. So, you communicate with real people only.
Please contact us via [email protected] in case any questions arise, we’ll be happy to help you.
Best Regards,
Amourfactory Customer Support
GK
George K.
Scam blocked me for no reason and…
Scam blocked me for no reason and nobody came to be with me.love Is fake enough as is.thus site hits close to home and with gragher force
Response from AmourFactoryOct 17, 2022
Dear George,
Thank you for the review of our website!
Could you please be so kind as to contact us via [email protected] and let us know your email address or the profile ID to check your profile status?
Also, do you face any other difficulties in using the website?
We are waiting for your reply!
Feel free to contact us 24/7 if you need any further assistance.
Best regards,
Amourfactory Customer Support
GO
Goldy
Beware site turns blind eye to scammers
The site is totally fake. They allow and condone women scamming men out of money. How do I know. Olga from Canada she is from Odessa Ukraine but moved to. Canada as a refugee. Her profile say birthday is August 19th 1990 I communicate with her for almost 2 years on other site. She told me she would meet with me if I bought her ring to prove I’m serious. I bought her a $600 ring she said no I want engagement ring I was pleasantly surprised and put down $2600 more for the ring. We were to arrange a flight for her when she received ring. Instead. I get a one sentence email. I went on holiday with my family I will write you in a week . A week goes bye and I don’t hear from her but I see her on the dating site.She ignored my request to chat with her for 6 hours. The next day I see her on site. She ignores my request for 7 hours then finally sends me an email one sentence “we had car accident on way home from holiday I will email you when I get out of hospital “.She emailed me next day and said her cousin and cousin mother are still in hospital and she won’t be able to come so I asked her to take a picture of ring on finger so I can see ring . She refuses to take picture so I can see ring and she say I don’t trust her . She disappeared from Golden Bride but I find her here At first she denied it was her but after I sent her emails of her pictures on this site Amourfactory she finally said it is her and she is not hiding. She refuses to communicate with me but stays on this site now. Looking for next victim . The site allows not only allows but knowing allows women who are known scam artists to use the site to conduct the scam. Why ? Well I paid site over $20,000 to communicate with her then $3100 on rings. They do not want to give up this kind of money she brings in so beware she and others like her are here conducting illegal activities . See in the United States and Canada. To accept an engagement ring is entering a contract. It is one thing to break contract, which ever side does gives up right to ring . But to enter into the contract with intentions not to marry but pawn the ring for money is a crime. Conspiracy for starters, she has conspired to theft by deception, then she did theft by deception and Grand larceny because the rings were over $2500 all Felonies that should get her tossed out of Canada. . Remember I said she was from Odessa but as a refugee moved to Canada and if I am right, as in the United States you can be deported. If you commit a crime . So my warning to you is one stay away from Olga but watch out for women like her some are easy to spot and some are good and the site will turn a blind eye to it. She is still here what does that say.
Update:
I have sent to support@amourfactory an email thread to help start their investigation . Also GoldenBride is investigating . Olga 818151 has not returned to Golden Bride since being asked to return the engagement ring.
Update to Update
So far Amour Factory is still allowing Olga from Vancouver Canada to hide on their site. At this point. It appears that. The money she brings in is what is important to them so they continue to condone and allow the women on their site to mislead and theif by deception This is not a site you should be on if you are looking for real women and a real relationship BEWARE THEY ALLOW ILLEGAL BEHAVIOR ON THIS SITE AND GIVE REFUGE TO WOMEN BANNED FROM OTHER SITES
Update update update
I have sent you screenshots of her acceptance of engagement ring and. From Golden bride telling me she no longer responds to their request to return ring after 10 days . You do not need to support Golden bride. But you have been made aware of her illegal activity and do nothing about it which means you condone it . How many more women are doing the same thing . So I will continue to warn potential customers to stay clear of her and that there probably more like her on this site.
If anyone out there has had similar problems with this site and believes that they have been clearly deceived either here or at another site just to find the lady hiding here please leave me a message so that I can pass your information on to the authorities.
Response from AmourFactoryOct 15, 2022
Dear User,
Hello and thanks for finding time to submit your review.
It's indeed a pity to hear about your experience, nevertheless, the case definitely needs to be investigated.
If you provided all the needed proofs, our Team will be glad to investigate it for you and clarify what has happened.
Please kindly note that we do not support GoldenBride website and we are able to assist you only with your AmourFactory account.
We would appreciate it if you provide us with your email address or ID number so we could find your account.To find your ID number, please log-in to your account on our site and click on the portrait icon in the top right corner of the page, then choose “Your profile”. Find the line that is called “Profile ID”. We'll need the digits that stand right after this line.
Please contact us via [email protected] if you still need help or wait for our reply with updates.
Best regards,
AmourFactory Customer Support