Ames WalkerReviews of ameswalker.com

Bought products from the company. They were okay. I got an email from them asking for a review so I reviewed a product with 3 stars - it had good compression but was sized wrong so it didn't fit correctly and hurt (was too long so I had to fold the top of the sock over). Someone messaged me from the company telling me that I could exchange them - I asked how much it would cost me and how to do that. A few emails were exchanged where she told me how to measure (I'd done that) but she NEVER told me how to exchange or what it would cost so clearly that isn't an option. Then I went back to their site and saw that they had blocked my review. Their products have great reviews because they don't post the honest ones.

I wear black tights all winter and these are the best! I work on a college campus, lots of walking from one building to another. The Ames Walker light compression tights make all the difference! They're silky soft, perfectly dyed (no streaks or blotches), and just the right weight and opacity for daily wear. Plus, they fit! The waist is comfortable, no pinching or rolling, and they don't squeeze my toes or shift around in the feet. These are definitely the Cadillac of tights--worth every penny.

I originally a pair of compression hose from amazon but they were an Ames Walker product. They started coming apart at the top so I called Ames Walker about an exchange on the hose. She checked my order and told me that they could be exchanged and I would receive a replacement. After a few days and no word from them yet I checked to see if the product was received back. Discovered that they were so waited a little longer to see if I would hear something from them in my email or by phone about the replacement hose. No word from them so decided to send an email and ask about my replacement hose. Only to get an ans. stating that they don't do exchanges and gave me a refund so I lost the promotion price that I paid for them and the discount was offering was still higher that my regional price. I called them about it and all they did was state that they were sorry that I was given incorrect information on the return but they don't give exchanges when there product is purchased on amazon. Not good customer service by the agent that I spoke with and very disappointed that they didn't even have the deficiency to contact me when the received the return and know that they were not going to send me a replacement for the hose that started coming apart. That is very bad customer service, so beware if you get there product on Amazon and you have problems with it they will give you a shipping label but will never contact you back and tell you that you can only get a refund. So I ordered my compression hose from someone else were if something goes wrong I can take them back to that store and they will refund my money. I should not have had to call them to find out this information it was up to them to contact me as they were the ones that gave out false information to me. CSR seriously need training on there policies.

I have been a customer for three years usually get reasonably fair service. Not this time l ordered 3 pairs of compression stockings closed toed and color taupe, I received 3 pairs open toed and color nude. l paid postage as l live in Canada. they admit to their mistake but l have to pay return postage plus postage again for the exchange. Disgusting service downright robbery

The sizing chart showed only the XL size to fit a size 13 foot - so I ordered the XL. My calf was also in the threshold inches for XL, however the socks will not stay up over the calf, and customer service just said - "You bought them too big". Wasn't happy with their lack of concern. After posting this review, I was immediately contacted by Ames Walker, and they are replacing the two pair I can no longer wear, with a smaller size. They also sent me a return label to return those at no cost. The lady was very nice and apologized for my first interaction, so I am changing my rating - however, I am certain they have my return by now, but I have not seen my replacements.

Good quality.

Placed orders in Jan and Feb for Ames Walker 15 - 20mmHG Coolmax socks and 8-15 mmHG E-Z Walker Sport Crew Socks. I wash on delicate and hang dry all my socks. Though initially comfortable and effective, they have not worn well in the 2 months since purchase: foot part pilling and the compression aspect (needed to reduce foot inflammation) no longer seems to be doing the job. 8-15 socks lost shape after just a few washings. Sadly, probably better to pay more for longer lasting/more effective compression socks. Not a good value.

I am a XL man and your product is too small for my swelling legs. I need 5 or 6 XL sizes. Do you know where I might get these sizes?