AmeritasReviews of ameritas.com

I agree with everyone else who rated this company. ONE Star! You can't even access the website most of the time. It says: this application is temporary unavailable, when you try to Log In.

My mother purchased an insurance policy from them years ago and paid them 23k at the time to pay it if full. 20 years later they told her she had to start paying $600 per month to keep the policy. They then raised it to $1000 a month and told her she needed to send them $2500 more to keep the policy in force. The money was for my bother, who is in wheel chair. My mom sent them 47k for a policy that was only going to pay 55k and she lost it all. 47k is was she sent these people.

Ameritas has terrible dental coverage for individuals that purchase their product. It looks good on paper until you submit a claim. That's when you find out their payment standard is around 30% of what dentist's actually charge. So they say the cover a service, but then only cover 30% of the service because that is their payment standard. I purchased ameritas as a secondary insurance for some major work I needed done & the coverage has been so dismal, i will cancel it dec & advise no one to purchase it.

I have had Ameritas vision insurance for about 2 years, through my employer. Both times I have made claims for frames and lenses, they have rejected the claims. They find all sorts of issues with your invoice/receipt, despite buying glasses from reputable vision providers. It's not easy to submit claims, as their website is dated and usually after you submit a claim, they block your access to it as well. I submitted a claim about a month ago and instantly I wasn't able to access the claims page. Another time they gray out the submit button so that you can't submit your claim. They use random tactics like this to make it frustrating to submit claims. This insurance is also just a reimbursement process as they are not really recognised as an insurer when you go get your exam done. You just submit a claim after you pay out of pocket, and if you're lucky, they pay you back.

They are the worst dental insurance ever! They first denied payment for a cleaning & exam. I had to call them several times to figure out why it was denied. I got a different answer every time. They eventually only paid $72 towards that claim. I am supposed to go in every 3-4 months for periodontal maintenance. They again are denying charges indicating they only cover 1 visit every 6 months. I contacted them again regarding their response and they stated it was in my plan that they only cover this once every 6 months. They told me they would send me a benefits package and I should receive it within 7-14 days. I am still waiting. Cleanings used to be free but not with them

I am an english and spanish speaker. My expirience was terrible! i will be writing a review in english and spanish so everyone knows not to depend on this company!! If I had the option to give zero or 0 stars, I would give them. They are useless, they always take my payment from my account. I have been with you for 3 years. They promised to give me 70 percent and they don't want to pay the bill. I can solve the problem. They leave me on the line for a long time and hang up on me. si tuviera una opción de poner cero 0estrellas las pondría no sirven siempre agarran mi pago de mi cuenta ya tengo 3 ańos con ustedes prometieron darme un 70 por ciento y no quieren pagar la factura ablo para solucionar el problema me dejan mucho tiempo en línea y me cuelgan

Dental insurance - deducted premiums for months never a phone call, email welcome packet, only the monthly deduction. When I noticed the charges and called to inquire, they had a dental policy on me but I already had another policy. Someone signed me up and Ameritas was quietly deducting monthly

Cancelled my Dental Policy today. America's Dental only paid $60 of $210 they said they would pay for cleaning and x-rays. LIARS! Did not receive information they said they sent me.