AmeritasReviews of ameritas.com

Ameritas/Spirit is the worst insurer I've ever used for dental care under a PPO program. Paying $50 a month, I received practically nothing for standard dental care. The promised coverage of 40% for out-of-network care (50% in-network) resulted in me receiving only 8.5%. Basic procedures, such as X-rays and three fillings, cost $1,100 in the dental office. Spirit/Ameritas covered only $93. Numerous calls asking for an explanation as to why the advertised 40% coverage turned out to be 8.5% yielded no results. Don't trust Ameritas and stay away from them.

Had coverage in effect. Took daughter for routine visit. Clerical / admin error on their side didn't show us effective at time of visit-- they said they'd fix it and I'd be reimbursed. They fixed the date, but did NOT reimburse me. After countless calls & submitting the required paperwork they still did not reimburse me. It just wasn't worth continuing the fight. Customer service on the phone was typically very rude and unhelpful (except for 1 person). Eventually I gave up as it just wasn't worth my time to get $200 back. I would NEVER recommend. This is exactly what gives insurers a bad name. They will give you the runaround until you give up. UPDATE: They responded to my review below. I followed their directions and reached out again. NO RESPONSE FROM THEM.

Ameritas is nothing but a pool of crooks and Liars, set up you manipulate and scam naive and ignorant clients … this Ametitas is an insult to any insurance business , what a trash . They’ll hear from me on social media bout their lousy business .

They don't cover what they say they cover.I pay $23/month for almost nothing.Youll end up paying more for a dentist visit that what you're expecting. Don't let your agent sell you this crap.

I have been with Ameritas dental for 4years. I have paid them over $2000 in premiums during this time with only one claim early on which I figured they didn’t pay much on because I just joined. I finally found a dentist that I like, but was out of network. I was told they would cover 2 exams 2 cleanings, and their website says they pay 80% out of network for preventative care. They covered just 10%of the bill.I cancelled. I feel like this company is neither reliable nor responsible. Find another company or find a dentist that offers in-house discounts.

Awful just Awful they allowed me to make a Dental policy but then told me my kids had to have separate policies just for the number purposes but then tied it to my email and then we just couldn’t cancel. They just won’t let us cancel. They had to cancel yet it was under my email without ever offering me a chance to give them each of my children’s emails. Worst customer service ever. should’ve read the reviews that all had one star and not a single positive thing about this company. Legally, I think they have to reimburse us for part of the month yet they won’t so I’m reporting them to California Department of insurance for scamming and frauding people

The worst!!! Its been over 2 months and have not received my money.

Img they are scammers group.i got vision insurance from this company nd never used the service since March i am member of it.But i did call today to check if i can get eye exam truly they are fraud.tgey sent my id card when i gave this information to eye med they could not see any information there with my last 4 social number.when i called ameritas.representative told me instead of ur last 4 of social we give number give them those 4.he told me that I would created new policy number nd contact them then he put me on hold for while after 6 mints he told me all set u can contact them now they can access ur information now nd give them last four of what I have member id last 4 instead of my last 4.and I called eye med nd I put those last 4 number instead of last four of my social security number.Now eye med could see my plan nd this plan if is different than what I have on my id card.so I am sure about that they are scammers.so please don’t get help from this company nd I am canceling my membership right now but before that I wanted to aware other people about that.