AmeriFreight, Inc.Reviews of amerifreight.net

The driver was courteous and very fast on the delivery.

Very disappointed! For while the office support was terrific, the overall experience took a real downturn when the mud and snow was washed off: The roof of my Avalon was deeply dented (about one inch deep) on over each back door! I'm guessing it was caused by some mechanically applied straps. The AmeriFreight instructions explicitly state the necessity of walking inspecting your vehicle upon arrrival, but couldn't do much due to the icy conditions on the steep driveway. The snow on the car's roof hid the damage anyway. So only two days later when the snow melted was this VERY OBVIOUS DAMAGE evident. When I called AmeriFreight, the assistant was helpful and optimistic since I'd purchased the extra insurance from them. However, the claim had to first be processed through by my OWN insurance company, and only then would the AmeriFreight insurance apply. So in the midst of selling my house, buying a new house and moving, there was no time for all the extra steps. While I imagine AmeriFreight likely provides EXCELLENT shipping for moving large quantities of vehicles, my experience as a "single car shipment" was MOST UNFORTUNATE.

having someone helping my on the other end. Lisa H. was outstanding, getting all the paperwork in order. good people that took good care of both the cars, at deferent times. Can't remember the two dates

Satisfied with delivery

Customer service was excellent. Shipping went smoothly.

All promises were kept! Fantastic service.

Our transport of 2 cars was uneventful, which is exactly what you want when you are moving! Driver reached out when he was on the way and we met him in a large parking lot near our apartment to load the cars. Cars were transported from NJ to FL. We were driving a moving truck ourselves and arrived just in front of the cars. Once in Florida, we received a call as the driver was getting close and was able to meet him right outside our apartment complex to pick up our cars. Everything was smooth sailing. Also a special shout out to the representative who helped us on the phone. Very helpful and answered all questions we had. Thanks AmeriFreight!

Totally smooth from beginning to end.