Amal R.
Flexibility and easy communication.
Flexibility and easy communication.
Response from AmeriFreight, Inc.Aug 17, 2026
So glad we could help!
AmeriFreight is a leader in the auto transport industry. Since its inception in 2004, AmeriFreight has offered best price and excellent customer service in serving thousands of customers with their auto transport needs across the United States. AmeriFreight offers its services all across the U.S. including Hawaii and Alaska. AmeriFreight offers multiple discounts to customers.
AmeriFreight, Inc. (amerifreight.net) has 705 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Amal R.
Flexibility and easy communication.
Response from AmeriFreight, Inc.Aug 17, 2026
So glad we could help!
Carlo R.
Samantha was absolutely great.. she contacted me immediately after I was put in touch with her. Samantha set things up quickly, executed the contract in a timely prompt manner, priced the transport fairly and within a day I was having my Range Rover picked up! I was stunned.. I had been struggling with another company for a month using another company that took a hefty deposit and didn't do what they said except learned how to procure excuses. Thank you again Samantha & AmeriFreight! I'll be in touch down the road!
Response from AmeriFreight, Inc.Aug 12, 2026
After a month of frustration elsewhere, we can imagine what a relief it was to see everything come together so quickly. Samantha will appreciate the recognition, and we’ll be ready to help when the road calls again!
Kristen
I highly recommend Samantha at AmeriFreight! She was wonderful to work with!
Response from AmeriFreight, Inc.Aug 12, 2026
Samantha's the best! So glad we could help!
SANG L.
I booked my car transport with AmeriFreight back in June after reading good reviews and trusting their service. I scheduled my vehicle pickup for Friday, July 31st. AmeriFreight took a broker deposit fee of $488 upfront. However, on the scheduled pickup day (July 31st), no one contacted me at all—neither the broker, the transport company, nor the truck driver. I was left waiting all day from morning till evening, completely unable to plan my day or focus on anything else. Around 4:00 PM, I sent an email to the assigned broker to check on the status, but received no response. When I finally called AmeriFreight at 5:00 PM, their response was completely irresponsible. There was no apology whatsoever. They simply deflected responsibility by stating they are just a broker and not the actual carrier, casually adding that the truck would probably arrive on Monday. Today is Monday, August 3rd, 2026. The afternoon has nearly passed, and I have still received no updates or action from anyone. It feels as though all three entities—AmeriFreight, the transport company, and the carrier—were only interested in taking my $488 deposit fee and then vanished like a scam operation. I deeply regret trusting the positive reviews and choosing this company. I strongly advise others to think twice before using their services.
Response from AmeriFreight, Inc.Aug 12, 2026
Thank you for reaching out, and I sincerely apologize for the frustration and inconvenience you experienced with this shipment. You are right that the missed Friday pickup and the lack of timely communication fell short of the service you should have received from us, and I am sorry for that. I want to let you know that a full refund of your $448 deposit has already been processed on our end. There was a delay in our response, and I apologize that this left you without an update until now. Depending on your bank or card issuer, please allow 3 to 5 business days for the refund to appear on your statement. Your feedback regarding the carrier's conduct and the communication you received from our team has been noted, and we will be addressing it internally. This is not the experience we want any customer to have. If you have any further questions or concerns, please do not hesitate to contact us. Thank you.
Monica and Everett B.
Excellent service and Samantha is superb to work with!
Response from AmeriFreight, Inc.Aug 12, 2026
So glad we were able to help!
Michelle and S.
Great experience with our representative Samantha and our driver Sead. Thanks for making this move easier for us!
Response from AmeriFreight, Inc.Aug 12, 2026
Moves come with enough stress, so it’s wonderful to hear Samantha helped make yours easier. Thank you for trusting AmeriFreight with your vehicle!
Feyi O.
Samantha Smith was very helpful during my entire process. She was transparent and understanding of my needs with transporting. I really appreciate how above and beyond she went.
Response from AmeriFreight, Inc.Aug 12, 2026
Transparency and attentive coordination are so important when shipping a vehicle. Thank you for recognizing the extra care Samantha put into your experience!
Angie
Amazing delivery company! We used them for prior delivery which was seamless and well communicated! We needed another move and my husband picked Navi for some reason idk why and it turned into a mess and a deposit made on a no show pickup full of lies and excuses! I think the whole transaction was fraud tbh. I immediately called Amerifreight because I knew we had used them before and they of course were professional and understanding and stepped in and saved the day. I had a flight scheduled less than 40 hrs of the Navi no show and was panicking! Amerifreight had a pickup scheduled within 24 hours of the Navi no show!! Every person at Amerifreight valued our business and made it a priority!! Shae/Shantae was especially helpful and the last guy I talked to at Amerifreight told me not to worry he’s got this and Amerifreight came through!! Don’t waste time with any other company- go straight to Amerifreight, they care and you talk to actual humans and and they’re reasonably priced !! Thank you Amerifreight !
Response from AmeriFreight, Inc.Jul 31, 2026
Thank you for coming back to AmeriFreight when timing really mattered. We’re glad our team could step in quickly, communicate clearly, and get pickup arranged after such a stressful situation.