AmeriFreight is a leader in the auto transport industry. Since its inception in 2004, AmeriFreight has offered best price and excellent customer service in serving thousands of customers with their auto transport needs across the United States. AmeriFreight offers its services all across the U.S. including Hawaii and Alaska. AmeriFreight offers multiple discounts to customers.
AmeriFreight, Inc. (amerifreight.net) has 705 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
AmeriFreight, amerifreight.net
Website
amerifreight.net
Category
Shipping & Logistics
Location
Peachtree City, Georgia
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 76% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Everything went smoothly, My car was picked up in New York promptly and delivered the next day to Virginia as promised. The price that I was quoted was also very reasonable. I was very happy with how my vehicle was transported and taken care of during transport as well. Would highly recommend.
Response from AmeriFreight, Inc.Oct 3, 2025
We’re so glad everything went smoothly and your car made it safely from New York to Virginia right on time! Thank you for the recommendation—we’re happy we could make the process easy for you.
WA
Winston A.
Order# 20921985
Order# 20921985 : I have used Amerifreight’s services over the years and have always had a great experience but I have to say this most recent experience took my satisfaction to another level. I highly recommend working specifically with Harry Davis. Harry is incredibly friendly, efficient, professional, informative and gives white glove service in this process. Every request I asked for, Harry was able to complete.
He answered any concerns I had and was responsive in communication. He was transparent with all aspects of the procedure and walked me through all instructions with patience and kindness. Always a pleasure to speak with and gets things done hassle free. If I could give Harry 10 stars I would. 10/10 work with Harry Davis!
Response from AmeriFreight, Inc.Oct 3, 2025
We can’t thank you enough for your loyalty and for sharing such kind words about Harry! It’s great to hear he went above and beyond to make this shipment your best experience yet.
MA
Mark
Outstanding Company
Solid, reliable, 3rd car i have shipped, no issues or concerns, great transaction, great customer service
Response from AmeriFreight, Inc.Oct 3, 2025
We’re thrilled to have earned your trust for a third shipment! Thank you for letting us be part of it again—we’re glad everything went smoothly.
JT
Joseph T.
Rapid excellent service by Raz Swint…
Rapid excellent service by Raz Swint and the whole team. Great transport service on time pickup and delivery.
Response from AmeriFreight, Inc.Oct 3, 2025
I'm glad we could meet expectations, thank you for the kind words!
BE
Bill E.
Virginia to Colorado
Mr. Davis was excellent. Had some unexpected issues and Mr. Davis solved them immediately with professionalism and expertise. Thank you
Response from AmeriFreight, Inc.Oct 3, 2025
We’re glad Harry was able to step in and resolve things quickly with such professionalism. Thanks for trusting us—we appreciate your kind words!
AB
Abby
Professional
Professional. Timely. Transparent billing practice.
Great staff. Katie Jones was a pleasure to work with.
Response from AmeriFreight, Inc.Oct 3, 2025
We're so happy we could help!
EC
evie C.
Pay a broker fee for you to do the work!
AmeriFreight quoted me $475 with pickup set for June 3. The driver never came — and no one told me. I wasn’t notified until 2 PM the next day that the pickup was missed and a new carrier was booked. What they didn’t mention? The new price was $657 — I found that out after getting the receipt.
I had already warned them: no delays were allowed due to storage fees accruing. Instead, I was ignored, misinformed, and left without any say in the cost hike.
Then the second driver delayed pickup too, again without notice from AmeriFreight. I requested a supervisor, made it clear I’d be forwarding storage fees, and only then did the broker say he’d “ask the driver about a discount.” That was the last time I heard from anyone.
On June 6 at 8:55 PM, I got texts from two different drivers trying to pick up my vehicle — neither knew about the other. I had to sort it out on my own, while at work, because AmeriFreight didn’t coordinate anything.
Their website claims:
“We take care of all the logistics, so you can sit back and relax. This is where the magic happens. We coordinate the timing, ensuring your vehicle is picked up and delivered as smoothly as possible. You don’t have to worry about a thing.”
That is false advertising. I did the work. They took the money. I’ve filed complaints with the FTC and BBB. Avoid this company.
Response from AmeriFreight, Inc.Jun 11, 2025
We’re sorry to hear this customer’s experience didn’t reflect the high standards we strive to uphold at AmeriFreight. While we work diligently to coordinate every shipment, it’s important to note that carriers are independent and do not work for us. As stated in our terms and conditions, we are not responsible for the actions or delays of carriers, though we remain actively involved to support our customers throughout the process.
Our agent stayed in contact and made consistent efforts to assist—even during times when we were unable to reach the customer. Unfortunately, the first time we became aware of the full extent of this situation was when the customer began posting complaints online. At no point prior did she request to speak with a manager. Had we been given the opportunity, we could have addressed the concerns quickly and thoroughly.
Once we learned of the issue, our Chief Operating Officer immediately reached out by phone and email, and we are sending a check to fully refund the service fee as a gesture of goodwill. While we can’t control every aspect of the carrier network, we take responsibility for our role and are always working to improve the customer experience.
—The AmeriFreight Team
RS
Ray S.
Excellent service
The quick pick up and shipping and delivery was excellent.
