John C.
Shipped promptly
Shipped promptly. Wrapped Very well. Arrived in great condition
Response from Americaware, Inc.Mar 31, 2023
Thank you so much for taking time to leave us a 5-star review.

At Americaware, we design and manufacture souvenirs that capture the identity of America’s unique destinations. Our designs are vibrant and fresh, with imagery that lets travelers relive cherished memories for years to come. We also use premium quality materials like copper, stainless steel, acrylic and stoneware for products that are not only great-looking but also durable.
Americaware, Inc. (americaware.com) has 103 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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John C.
Shipped promptly. Wrapped Very well. Arrived in great condition
Response from Americaware, Inc.Mar 31, 2023
Thank you so much for taking time to leave us a 5-star review.
Jerrie F.
I was able to order online and get a known quality product delivered to my door. The items were wrapped securely and delivered in perfect condition in a timely manner
Response from Americaware, Inc.Mar 30, 2023
Thanks for sharing your experience, and for the 5-star review!
Dianne H.
Great product but the shipping cost is outrageous. Not sure why it was so expensive to ship. It didn't weigh that much.
Response from Americaware, Inc.Mar 20, 2023
Thank you so much for taking the time to leave us a 5-star review and for your valuable feedback.
Russell L.
I ordered 24 coffee mugs for gifts to the partners/spouses of board members for an international association which I chair. When the mugs arrived, 11 were broken. It was too late to order replacements so I had to buy unmatching replacements but Americaware did refund me for the broken mugs. It was much appreciated.
Brad
Great service!!!
Response from Americaware, Inc.Mar 17, 2023
Thanks for the 5-star review!
Javier C.
Fast attentive and great customer service
Response from Americaware, Inc.Mar 14, 2023
Thanks for sharing your experience and for the 5-star review!
Caralene H.
The mugs are gorgeous and well-made. They were packaged with enough bubble wrap to ensure they would not break in transit. I adore my Sasquatch mug. It is large enough to enjoy my hot cocoa with mounds of marshmallows. I would highly recommend Americaware mugs!
Response from Americaware, Inc.Mar 13, 2023
Thank you for your kind words! And are thrilled you're happy with our mugs. We’re really grateful and appreciate you taking the time to share your rating with us.
Greg S.
I was happy to receive the last 9 states I needed. I unwrapped the first one and they are 1/2" to tall to fit in my case. Looked on line and can't return them.
Response from Americaware, Inc.Mar 13, 2023
We're sorry to hear you were disappointed in our return policy. Unfortunately, we cannot allow for returns because we do not store customer payment information so once the payment is completed the customer's payment information is not saved meaning we no longer have the information to provide any refund to. This is done for consumer safety and ensures that their payment information cannot be tampered with from using our website. We're sorry for the inconvenience.