Concord Electric S.
Matt Hawkins did a great job laying…
Matt Hawkins did a great job laying everything out and the pricing was the best.

With over 35 years of experience assisting business across industries, American Surplus has built a trusted reputation for exceeding customer's material handling needs. We work earnestly to match every customer with the exact new or used material handling equipment they require. Offering the most competitive prices in the industry puts American Surplus among the top suppliers nationwide for both new and used material handling equipment.American Surplus takes pride in knowing that customers feel comfortable calling in to discuss their current and future plans. Our skilled sales staff works one on one with each business owner, insuring they receive the product that best fulfills their unique application. Visit our warehouse and take a look at the wide array of pallet racking, conveyor, shelving, and mezzanine materials stored in our massive 1/2 million sqft. facility across 3 floors! A member of our sales team will gladly give you a tour, so feel free to swing by! Our doors are always open.President of American Surplus Inc., Bill DiMaio Jr., began his career in sales back in 1985. As he rapidly excelled in the industry, Bill decided to take on an even larger endeavor, to start his own company. With hard work and determination, Bill DiMaio Jr. and his supportive wife Claire DiMaio, became the only husband and wife team in the used material handling industry. Claire took charge of the accounting department & human resources, with the help of their son, Bill DiMaio III. American Surplus Inc. is a family business, and when you work with family, you are treated like family. A knowledgeable sales team with several members holding over 10 years of experience is an added benefit when contacting American Surplus Inc. Our trained staff not only provides the best price on used material handling equipment, they also offer valuable advice on any project you may have in mind. Confidently work through your project, from the initial idea, to shipping and installation, and beyond, kno
American Surplus (americansurplus.com) has 354 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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354 approved reviews, newest moderated first
Concord Electric S.
Matt Hawkins did a great job laying everything out and the pricing was the best.
David
salesperson was great. you priced yourself out of the marketplace.
Response from American SurplusNov 10, 2025
Thanks for the kind words about our salesperson — we’ll be sure to pass that along! We have to admit, we’re a little confused… if we “priced ourselves out of the marketplace,” how did we end up earning your business? Either way, we’re glad you chose us and appreciate the opportunity to work with you!
Robert H.
The sales rep was great. Really appreciate how he handled things. The product was not as in good shape that I was led to believe. A lot of rust on the product, bent shelves. I expected some wear since it was used but it was too much rust in my opinion for the price I paid. And bent shelves where they rock on the rack. I can't use them. Was disappointed in product for what I paid for it. and another $800+ to have it shipped.
Bernie Straple / E.
Always great service from Bill.
Christopher I.
I had a very disappointing experience with American Surplus Inc. I purchased an item for $6,000, and dealing with Rachel, who handled the shipping, was a nightmare. She refused to provide any freight quotes initially, and when I finally asked, she just suggested a company they supposedly work with—without offering any assistance or solutions. When the item was delivered, the crate was in pieces, and the forklift operator couldn’t even remove the pallet because it was completely trashed. The items inside were bent and damaged. Instead of working with us to resolve the issue—such as issuing a refund or sending replacement parts—Rachel has been unresponsive, giving no updates and refusing to communicate. She even blamed others instead of taking responsibility. Overall, I would not order from this company again or use the freight service they recommend. Very poor customer service and quality control.
Response from American SurplusOct 9, 2025
Hi Christopher, We’re sorry to hear about your experience, but we would like to clarify a few important details. Rachel did not “refuse” to offer you a freight quote — in fact, her initial email to you clearly stated: “Will you be scheduling your own pickup and sending a BOL, or do you need me to get you a freight quote and put you in touch with a broker? I have included the dimensions of your order for your reference.” We also want to note that your order was crated and loaded in perfect condition, as confirmed by our photos prior to shipment. Any damage that occurred after pickup would need to be addressed with the freight carrier, as they are responsible for handling the material during transit. While we understand your frustration, we wish you had reached out to us directly before posting this review. We would have been more than happy to assist you in resolving the issue and arranging replacement parts. Sincerely, The American Surplus Team
A.J.
Everything was what they say it was.. working with me to get it deliver was awesome..
Steven S.
American surplus did a great job for us. Everything was delivered in great shape and as specified. Thank you.
Ocean State Truck R.
They have a very wide variety of products. They have exactly what I was looking for at a reasonable price.