Donald
Great
Good easy process
Response from American Service PetsJul 7, 2026
Thank you for taking the time to leave us a 5⭐️ review! It is always our pleasure to help those who qualify for the invaluable assistance of an ESA or PSA. 🐾❤️

American Service Pets is a U.S.-based telehealth platform that connects individuals seeking Emotional Support Animal (ESA) or Psychiatric Service Animal (PSA) documentation with Licensed Mental Health Professionals (LMHPs) for clinical evaluation.The company operates through a secure online platform designed to facilitate structured mental health assessments in accordance with applicable federal housing guidance and state licensure requirements. American Service Pets does not issue documentation directly; documentation is provided only by a Licensed Mental Health Professional when clinically appropriate.The process begins with the completion of a detailed online health questionnaire. This questionnaire is reviewed by a Licensed Mental Health Professional licensed in the individual’s state. When indicated, the LMHP may conduct additional telehealth communication to evaluate whether the individual meets clinical criteria for an Emotional Support Animal or Psychiatric Service Animal as part of a broader mental health treatment plan.Documentation is issued solely at the discretion of the evaluating provider and only when consistent with professional standards of care.ESA documentation may be used in housing-related contexts under the Fair Housing Act (FHA), subject to landlord review and applicable guidelines. Psychiatric Service Animals, when individually trained to perform disability-related tasks, may be afforded public access protections under the Americans with Disabilities Act (ADA).American Service Pets provides educational resources to help individuals understand the distinctions between ESAs and PSAs, as well as the limits of federal and state protections. The company does not represent that documentation guarantees housing approval, travel access, or other outcomes, as determinations are ultimately made by housing providers, airlines, and other relevant entities in accordance with current regulations.Operating nationwide, American Service Pets maintains a netw
American Service Pets (americanservicepets.com) has 1,854 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Donald
Good easy process
Response from American Service PetsJul 7, 2026
Thank you for taking the time to leave us a 5⭐️ review! It is always our pleasure to help those who qualify for the invaluable assistance of an ESA or PSA. 🐾❤️
Carol
I am being billed for something that did not happen. A Dr. Duncan is billing me 25.00 and never sent an email like ASP said I was going to get to schedule an appt for an evaluation. I just got a bill that says I am being charged for an appt. I think ASP may be just as Fraudalant.
Response from American Service PetsJul 1, 2026
Thank you for taking the time to share your concerns, Carol! As explained during the application process, there is a non-refundable $25 fee for our licensed healthcare provider's services. This is billed separately from the charges directly associated to your package purchase with ASP. The doctor will reach out to you shortly for your evaluation, if that has not already happened. If you would like additional assistance or have further questions, please contact our team directly during normal business hours at 877-201-2755 or via email to [email protected] 🐾❤️ There is absolutely nothing fraudulent about our company or services. We would be more than happy to look into your order and help you sort this out in a professional manner. 🙌
Barbara
Quick response
Response from American Service PetsJul 1, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback, Barbara! We truly appreciate you. 🙌
Jessica
The person who helped me was very informative, even helped me with a discount very kind personnel and very informative had an amazing conversation.
Response from American Service PetsJul 1, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback, Jessica! It is always our pleasure to help those who qualify for the invaluable assistance of an ESA or PSA. We truly appreciate you and will pass your paw-sitive remarks onto the team. 🐾❤️
Maria G Villanueva C.
I love that the company provides advice and class training services for new service animals it's extremely helpful
Response from American Service PetsJul 1, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We truly appreciate you joining our ASP family. The I Train Academy really is an excellent resource, and we are so glad that you decided to utilize the classes! Please let us know if you need any further assistance. You can reach our team directly during normal business hours at 877-201-2755. 🙌 🐾 ❤️
Carol
it all went very well very helpful very easy application
Response from American Service PetsJul 1, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback, Carol! We truly appreciate you and are glad to hear that you found our process clear and efficient for your ESA/PSA needs. It is always our pleasure to help those who qualify. 🙌
Josie
Was super fast, easy and helpful!
Response from American Service PetsJul 1, 2026
Thank you for taking the time to leave us a 5⭐️ review and feedback, Josie! It is always our pleasure to help those who qualify for the invaluable assistance of an ESA or PSA. 🐾❤️
Desiree
They are very great at making you feel comfortable talking offers great services
Response from American Service PetsJul 1, 2026
Thank you for taking the time to leave us a 5⭐️ review! We truly understand how important an ESA or PSA is to those managing mental health disabilities. It is always our pleasure to assist in the process. 🐾❤️