Jeffrey H.
They sent the parts after posting review I thank them.
How do I receive the bracelet and went to put it on?And it was way short. I took the ball and stud off and punched a new hole to length it. Went to put it back on and it was stripted. I called American Medical to no avail, all they would do was give me 10 percent off another type of bracelet. All I wanted was another ball and stud and was willing to pay for it but they wouldn't even try to send me one.A wasted 50 dollars!
Response from American Medical IDSep 14, 2026
Hi Jeffrey, apologies for your poor experience. I have escalated this concern to our customer service management team to see if we can get you the replacement parts needed. Thank you, -David



