rchez R.
Shipping price markedly excessive.
I ordered a 10K medallion. On checkout, there was no standard shipping option. The least expensive option available was $17.25. I called and was told this is required because the item was gold. There was no explanation anywhere on the website. Today, I received a Fedex notice the package would be 10 days in transit. Amazing. A supervisor would not speak with me.
Response from American Medical IDOct 1, 2026
Hello, my apologies for that poor messaging on the website. I am forwarding this to our customer service management team to evaluate and hope to reach out to you shortly. Thank you, -David