americanhomes4rent.comReviews of americanhomes4rent.com

Never rent from this company. Their service is terrible, they charge for nonsense and are not there when you need them. It took over 4 calls and emails just to get instructions on moving out so they wouldn’t charge me more. I will NEVER rent from them again.

Worst decision ever . We had already put in a notice to move out in two months . AH4R had a new website for payments . I tried to make payments for 5 days using the new site and it would not take my payment . I called them and the lady on the phone at the time said they were not allowed to take payments over the phone .. She told me to try web site again tomorrow that they know there were many issues going on and if that did not work mail it Las Vegas . I asked if I would be charged for a late fee, she said I don't think so . So for the next two days I tried using the site and nothing payment would just sit there and spin . So I mailed the payment off and before they even received it I get this eviction notice that I had 14 days to get out.. I'm thinking you cannot be serious .. I called the scumbags and told them what had happen but did not matter they still refused to take my payment . So we just moved out that next weekend .. T hey of course took are 2k security deposit and sued us for 5k .. to this day not sure where they came up with that number. I'm 62 and to this day only place I have ever had a major issue with. Good luck and save yourself some pain and pick a better option.

Terrible management and support I would like to warn about the terrible experience we had with AMERICAN HOMES 4 rents . We notified them in advance, via email, that we would not be renewing our lease, giving more notice than what was required by the contract. They confirmed via email that they were accepting this as valid notice (NTV). However, after we vacated the house, they attempted to charge us for two additional months of rent, claiming the notice was not valid. In addition, at the end of the lease, I made sure to take detailed photos and videos of the entire house, which was delivered in perfect condition. Despite this, they insisted on charging for “repairs” to items that were not damaged. Even after presenting clear evidence, they failed to provide an adequate solution. It has now been 4 months, and despite countless emails attempting to resolve the situation amicably, nothing has been resolved. As a result, we have decided to pursue our rights in court, both for the stress caused and the unjustified and abusive charges. Be very careful with this real estate agency, as they seem to use unfair practices to take advantage of clients, especially those who are not familiar with their rights. I would not recommend this company to anyone. If you are considering using their services, think twice. Avoid the problems and disrespect we have faced.

DONT USE AH4R THEY ARE HERE TO ADD FINES RAISE RENT ON CRAPPY HOMES !! SANDRA WESLEY AND KENYA JOHNSON ARE THE WORST PROPERTY MANAGERS THEY LIE AND STEAL FUNDS

Would not recommend unfortunately. Still waiting on Agent to call me back from 2months ago. Constantly raising rent with no home improvements. I will say maintenance dept is awesome.

Called their maintenance line, told them the toilet water tank was actively leaking into the house even after shutting the water line off under the toilet. Was told it was escalated, which means we will call sometime in the next 72 hours. Never mind there is water leaking into the house. So to avoid getting hit with water damage I went ahead and replaced the toilet. Was told they won’t reimburse me even they I saved them thousands, next time I’ll just let the toilet leak and destroy their house Don’t rent from them, they don’t fix crap, we have a roof that needs replacing but they refuse

I rented from AMH at in Summerville, SC, and my experience was a complete nightmare. After moving out, they hit me with a $21,181.80 final bill, which included $18,123.50 for "accelerated rent"—even though they made no effort to re-rent the property as required by South Carolina law. In fact, there isn't even an accelerated rent clause in our lease! They're also trying to charge me for light bulbs, cleaning the gutters, and other normal wear and tear items that are supposed to be covered as part of regular maintenance. AMH is even charging us for landscaping services that they were responsible for maintaining throughout the lease! To make matters worse, they're claiming I owe $540 for cleaning, despite the fact that the home was in normal condition when we left and we have time-stamped photos to prove it. AMH's unethical practices, surprise charges, and lack of responsibility for their own duties make them a company to stay far away from. If you don't want to be charged for things that aren't your responsibility, or hit with inflated bills after you move out, do yourself a favor and find a different landlord. Renting from AMH will only leave you frustrated, angry, and out thousands of dollars.

Do not rent from this company. We have moved 6 times in our lives, all with professional movers. 5 of 6 were excellent and 1 was good. This house was/is a disaster. AMH does not care a whit about its customers. The home was not "move-in ready". I spent 2 hours and 40 minutes with their service department listing all about 30 issues on the 1st floor. So far, only one contractor has come to fix anything. The PM took a week to get back to me. She is worthless. And everyone is "so sorry". They truly are sorry.