American Digital StudiosCreating Websites, Crafting digital realities: where Imagination meets innovation!
American Digital Studios (americandigitalstudios.com) has 35 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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IT & Communication · Chicago, Illinois
Excellent
IT & Communication · Evanston, Illinois
Excellent
IT & Communication · Chicago, Illinois
Excellent
IT & Communication · Naperville, Illinois
Excellent
35 approved reviews, newest moderated first
Washburn K.
I must say I not one to write review before a finish product but this as to get out there. I am very impress with the professionalism of the ADS. the dedication of these in well appreciated. Working along Alex to get this website built has been great. He is on it. I am definitely work with these guys with all my business project.
Response from American Digital StudiosJul 1, 2024
Thankyou so much for stating that, Means a lot to us!
Colin
The website was very great and pleasing. I am very satisfied with the quality.
Response from American Digital StudiosJul 1, 2024
We're glad that you're happy with the services, thanks for your kind words that means a lot to us!
Robert N.
Fabulous team to work with.
Response from American Digital StudiosApr 18, 2024
Thankyou for the valuable feedback.
Nijel B.
We have given our highest rating to American Digital Studios for several reasons, among which are: 1. Professionalism. From the very beginning of our commission for ADS to create our new website, we experienced a level of cordial communications, clarity of objectives and quick responses. 2. Innovative solutions wherein the web developers created impactful and engaging content. Overall, we at the Mother of Humanity Monument Foundation are proud to be represented by the staff at American Digital Studios led by Mr. Tyler Scott and his web development team under the direction of Mr. Aaron Cruz.
Response from American Digital StudiosApr 18, 2024
Thankyou so much for the valuable feedback Sir, We do appreciate!
Jerry C.
It took a while to get what we contracted for, a video for a smartphone application to help blind people navigate. But Alex, through perseverance, came through with a very professional first version at the agreed-upon price. We are still working with him to polish the video and start the design for a new website. I am looking forward to seeing Alex's team's web design creativity. i
Response from American Digital StudiosApr 18, 2024
Thankyou so much Jerry, It was long process but we finally got out of it.
Creatadors
Worked with American Digital Studios on my recent website project, and I must say, the experience exceeded my expectations in every way possible. From the initial consultation to the final delivery, their team demonstrated professionalism, expertise and dedication to bringing my website to life.
Response from American Digital StudiosMar 26, 2024
Thankyou so much for the valuable feedback.
Kim
I have been left high and dry by this company! I trusted Jason and paid so much money to have them maintain my website. My website is no longer up and running and I can't even access it!The phone numbers and emails I communicate with them from, have all been cut off and no one will respond. My website is GONE! After a year of struggling with my so many issues I have NOTHING. Imagine paying THOUSANDS of dollars only to wake up one day to realize you have to completely start from scratch. I'm so heartbroken. In response to American Digitals' recent reply. First, I appreciate the professionalism in responding to me. However, this response came 5 WEEKS after my website was shut down, not DAYS as your reply states. Today is March 21st and my site STILL doesn't work. Your reply states is would be working March 20th. Again, not true. On another note, I have had my site hacked 2 times now. I have paid THOUSANDS to have my site built and maintained and had to pay EXTRA even after the first 'hack'. Even paid EXTRA again for a different website name because the first name was no longer accepted by social media due to the first 'hack'. There has been SOOOO many wrongs with my website and again, my site is STILL not working. I will agree that they reached out. I got texts (conveniently from the same numbers that were 'cut off' when I tried to reach out to someone in the beginning of this mess) Again, this was 5 WEEKS LATER (5 weeks of ZERO RESPONSE, 5 WEEKS of thinking this company shut their doors, 5 WEEKS of no contact, 5 WEEKS of stress and worry). Do not be fooled in to thinking this was just a few days. This was 5 weeks of zero contact and the contact came ONLY after my review was posted. Again, March 21st and it's still not working. As you can read from their reply, it was supposed to be up and running again on March 20th. I will update this review when and if something were to change, but if you are looking for a company to build and maintain your website, this has been my experience.
Response from American Digital StudiosMar 20, 2024
Hello Kim, This is Alex Martin, the president. I am here to sincerely apologize for the inconvenience you recently experienced with American Digital Studios. We take all customer feedback seriously, and your experience is a valuable opportunity for us to improve. We understand your frustration with the website being down and having no contact for several days, We want to assure you that this was an incident and not a reflection of our usual service standards. We have identified the root cause of the issue and have taken steps to ensure it doesn't happen again. Here's what we've done to address the situation: · We are immediately taking action to check the hack attempt which just happened on your website, making it live again. · We definitely consider ourselves liable to train our employees more not to do something like this again. We've been working diligently to resolve the issue and are confident that the website will be fully functional and operational on 20th March 2024. Moving Forward: We are committed to providing you with the best possible service. To further ensure a positive experience, we've assigned a new project manager, to be your dedicated point of contact for any future inquiries or concerns regarding your project. We value your business and hope you'll give us another chance to demonstrate our commitment to excellent customer service.
Kristina R.
Alex Martin has been wonderful to work with. He has been very patient with us as we navigate building a website, even responding to questions outside of normal business hours. He has gone above and beyond making our vision a reality. He has been a pleasure to work with and look forward to a long working relationship!