Tim
The service I received from Kirill and Chelsey Jenkins was EXCEPTIONAL!!
I've been struggling with other providers for over a week and have accomplished NOTHING in the attempt to establish my account and expedite the liquidation of my existing IRAs for quick transfer to American Bullion as a precious metals self-directed IRA. The performance of both reps was excellent but, as I spent more time working with Chelsey Jenkins on the details, I will speak primarily to her abilities. I am a retired commercial banker (Senior Credit Administrator - EVP), so I know how important customer reps are to an organization. Chelsey was the best customer rep I have EVER had the pleasure of interacting with in ANY business. She conducted the arrangements with all reps in my existing accounts... very quickly, accurately smoothly, and professionally (It was concluded In less than 10 minutes). She displayed surperb interpersonal communication abilities, mellow positive attitude and verbal smile that blended together like a very well oiled Swiss clock that never missed a tic. I am almost impossible to impress, but I must state again, without bias: Chelsey is absolutely The Best Customer Rep that I have ever experienced. If I wasn't a retired banker I would steal her away from American Bullion and make her my personal assistant ---- I think I'd have to steal Kirill as well. Tim
Response from American BullionFeb 6, 2015
Dear Tim, Thank you for the wonderful review. It always gives us pride and puts a five star smile on our faces. We appreciate your business very much.



