Tom K.
This company lies to you at EVERY step!
This company lies to you every step of the way, from the original price, pick-up date, delivery date, and in-transit updates. Absolutely nothing was the truth! Original quote was $695 and 3 days delivery (next day pick up and 3 days later delivery). Actual ending cost was $2740 (I'll explain later), pick-up 3 days after promise, and delivery 7 days after promise. The late pick-up not only messed up my schedule but also the schedule of the dealership waiting for their truck (some employees stayed late). It really messed up my schedule at home, as I was constantly given delivery dates that did not happen - yet I was left waiting at home for the driver to arrive. I lost 7 days of doing anything away from home because of their lies! As for the cost, once they had a contract and a $140 deposit in hand, their fun began. First, it was a call from them 3 days after the contract signing to say they couldn't find a driver for less than $4100. After a lengthy conversation, I told them I'd find another carrier. Then I got a call from a "driver" (Joshua) with whom I negotiated down to $2600 - I was desperate! (and it's a 3000 mile long trip). Turns out the "driver" was an employee of American Haul who was posing as an independent driver - MORE deception! And with regards to intransit updates, there are NONE. They do not have a tracking app, and they do not let you know where your car is nor the actual planned delivery date. Bottom line is that American Haul will lowball the price and delivery, then jack everything up once they have he deposit and know that you're becoming desperate for your car's transport. I cannot stress strongly enough that this is a deceptive scam bait-and-switch business and you will be burned severely if you attempt to do business with them.