Natalie W.
Never use this company
**I am editing my review to reflect I have finally heard from the "owner" more than 24 hrs after my car was supposed to be picked up. I have also heard from the carrier. The owner made many excuses and apologized and will refund my deposit but would I please take down my negative review? I told him I will edit my review when I receive my refund. He wants me to remove this review with the assurance he will send a refund. I said show me the money! The carrier call, seems he is ready to pick up the vehicle and has dispatched a driver, 36 hrs after the original pick up time! I had to repeat to him, multiple times before he got it! it was too late I already made other arrangements I will never use this company again! *Original post below Multiple calls and everytime they tried to charge more money. Made excuses that they were working so hard and only make $50. When finally a supervisor said they would honor the original quote and after I signed the contract, they never called me back. I called the carrier and their dispatcher said 5pm pick up 24 hours after the requested date. Said he would text me the driver number and info. He did not. And I never heard from the driver, the car was never picked up. This company cost me a delay in my travel and I could have lost my job. Still no word from them about what happened. DO NOT USE AMERICAN HAUL LLC!!!