MARILYN O.
Good on time service
Good on time service
Response from American Alarm and Communications, Inc.May 2, 2024
Thank you so much for the feedback! We appreciate your business and hope to see you again soon! -The American Alarm Team

American Alarm – Local Security Company Serving New England Since 1971 American Alarm is a New England–based security company providing professional alarm monitoring, security system installation, and life-safety protection for homes, businesses, and government facilities. Founded in 1971, we have protected residential and commercial properties for over 55 years.We are a locally owned and operated security provider. Our employees live and work in the same New England communities we serve. Residential and Commercial Security ServicesAmerican Alarm designs, installs, and monitors customized security systems for:• Single-family homes and apartments• Small and mid-sized businesses• Large commercial facilities• Multi-location businesses• Public institutions• Private institutions• Government buildingsWe hold federal and state security clearances for government projects.Our integrated security solutions include:• Intrusion detection systems• Burglar alarms• Access control systems• Keycard and credentialed entry systems• Digital video surveillance (CCTV)• Proactive video monitoring (AVM)• Fire alarm systems• Life-safety systems• Environmental monitoringAll systems are monitored 24/7 by our professional monitoring team.24/7 Alarm Monitoring and Rapid ResponseAmerican Alarm provides 24-hour professional alarm monitoring with fast response times.• Priority alarm signals answered in 20 seconds or less• Phones answered by live representatives• Same-day service availability for priority requests• Field technicians dispatched quicklyOur technicians are:• Licensed• CORI-checked• Professionally trainedWe invest in ongoing training and modern security technology to maintain consistent service standards.Local Expertise. Long-Term Commitment.Security requires experience, attention to detail, and reliable service. Our team helps customers evaluate system options and select solutions that fit their property, risk level, and compliance requirements.American Alarm has delivered trusted sec
American Alarm and Communications, Inc. (americanalarm.com) has 725 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Home Improvements · Boston, Massachusetts
Excellent

Home Improvements · AMHERST, Massachusetts
Excellent
Home Improvements · Quincy, Massachusetts
Excellent

Home Improvements · Boston, Massachusetts
Excellent
Showing 631 reviews with 5 stars · Clear filters
MARILYN O.
Good on time service
Response from American Alarm and Communications, Inc.May 2, 2024
Thank you so much for the feedback! We appreciate your business and hope to see you again soon! -The American Alarm Team
KATE P.
Alarm not working. It was due to Verizon disconnecting the system. Alarm company fixed it in under 5 minutes. Best service call I have ever had!!
Response from American Alarm and Communications, Inc.Apr 18, 2024
Hey Kate, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. -The American Alarm Team
DAVID B.
Jared B. the rep who came out for service was very knowledgeable and nice. He did a very professional job for us.
Response from American Alarm and Communications, Inc.Apr 18, 2024
Dear David, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. -The American Alarm Team
Maggie
Efficient, professional - great company
Response from American Alarm and Communications, Inc.Apr 18, 2024
Hey Maggie, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! -The American Alarm Team
DAVID P AND JEAN M G.
Your service people are always on time and do very good work!
Response from American Alarm and Communications, Inc.Apr 18, 2024
Dear David, thank you so much for using us for your security company. Please feel free to contact us again soon! -The American Alarm Team
Rick
Very Professional, took the time to solve all issues.
Response from American Alarm and Communications, Inc.Apr 18, 2024
We always enjoy hearing what our customers have to say, Rick! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need! -The American Alarm Team
Margaret C.
Everything about American Alarm is remarkable. Customer service, communication, problem solving, regular maintenance...every connection is positive, professional, and appreciated. We are very grateful to be part of this excellent security/alarm company.
Response from American Alarm and Communications, Inc.Apr 18, 2024
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience. -The American Alarm Team
LEWIS M.
Provided upgrades to my system in a timely and professional manner. Excellent communication during the project.
Response from American Alarm and Communications, Inc.Apr 18, 2024
Thanks Lewis. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! -The American Alarm Team