Ameri Auto Transport LLCReviews of ameriautotransport.com

My experience with Ameri Auto Transport LLC was extremely disappointing and absolutely not what a customer should expect from a professional auto transport company. 1. False Promises From the Beginning The company quoted me a firm price of $575 for my shipment, with door-to-door service, taxes and insurance included, and a guaranteed pickup date of November 29. The agent, Jay B, repeatedly promised—through multiple text messages—that the driver was ready, available, and would pick up the vehicle on that exact date. Messages included: • “Driver going to leave for pickups” • “Pickup today and deliver Dec 1st” • “Lemme know ASAP because he has a single slot empty” Based on their word, I coordinated with the person holding the vehicle, who arranged their time specifically for this pickup. 2. Pressure Tactics to Sign and Pay the Deposit After I agreed, they pressured me to sign immediately, even using phrases like: • “Driver is waiting” • “How much you need? Because driver is waiting” This was clearly a tactic to rush me into signing the contract and paying the deposit. 3. Sudden Price Increase After Contract Was Signed Once the contract was signed, the company began sending screenshots of different carriers demanding $900, $950, and even $1000, claiming that this was now the “real market price.” They tried to blame the carrier, but the original fixed price came from them, not from any carrier. They eventually told me the “new price” would be $1050—almost double the original quote. This is unacceptable and dishonest. 4. Complete Failure to Honor the Pickup Date Even after promising a same-day pickup, they suddenly claimed the driver had a “mechanical issue” and would need 7–8 days for repairs. When I asked for my deposit back due to the delay, they hid behind the contract and said they have 10 additional days to arrange pickup—completely contradicting the guaranteed date they promised me through text. The person holding the vehicle wasted time waiting based on their promises. 5. Constant Lies, Changing Stories, and Zero Accountability Throughout the entire process, I received: • Mixed and contradictory excuses • Lies about the driver being “on the way” • False confirmations • Manipulative messages • Zero responsibility for their own promises Every time something went wrong, they tried to put the blame on someone else—the market, the

If I could give no stars I would. They lie ! Don’t keep their word even lied to the driver and told the driver to lie to me ! Please don’t use them very dishonest and if you do dispute this with your bank !!! 🏦

As a carrier i can tell you to avoid this broker, they dispatch loads to you without having any contract with the clients, after you arrive at the pick up and there is no one, the broker just dissapears. Worked with someone calling himself Adam, after we told him that we are at the pick up and the client wont answer he just disapeard

This is just a broker they don’t own trucks or vet the drivers they contract. Don’t expect good service. Once you pay the broker they’ll triple your price and connect you to an unprepared and rude driver. Their call center being in India also makes communication terrible. You can barely understand the callers and their time difference makes it difficult to maintain communication with the driver so it’s you, the driver and the broker and everyone is only out for themselves. Just use an auto transport company that owns its own trucks. That way the driver is liable and will actually show up if they say they’re on their way.

This is a dishonest company! I used them recently to ship my daughters car from NM to TN. I agreed to a price of $575 for the shippping cost.I paid a $250 deposit and was told the balance would be due on delivery. I was told they had a driver ready and the car would be picked up later the following week. The driver told me he had misjudged to space on his car trailer and could not fit my daughers car. Dispatched called me stating they would find another driver by the next week. The next week I revied a few text with available driver but told this would cost more money. I told them I would wait and have my contract honored. Over the next several months I would get calls and messages that were very agressive. I was told the drivers "were demanding more money" and they could not help unless I paid more. When I asked about cancelling since they were incapable of finding a driver at the agreed price I was told I would lose my deposit. So I say and pay more money or lose the $250 I already paids as a deposit. After 9 weeks of this ridiclous run around I was told they could do it for $750. That did not include the deposit amount and was an additional amount due on delivery. I finally agreed since I had no other options. The car was picked up and 4 days later arrived. When I got the car the driver demanded another $100 because the contract he had was for $850. I had my signed contract with Ameri Auto Transport as did he and both stated different amounts. We reached out to Ameri Auto Transport to fix the situation and were told they were out of the office and to just pay the driver and they would refund the extra back to me. I refused!! The driver told me he could not give me the car and would take in on to Philly with him and we could pick it up there. After a friendly chat with the local police, my car was finally released, and we got to take it home. This is a very dishonest and unprofessional company and I would discourage anyone from doing buisness with the company. I spent months arguing and standing my ground and still ended up being robbed for more money! Read the contract! It gives them the right to charge whatever they want and you have no legal recourse. Bad buisness practices, incompetent employees,and lies from day one! ADVOID THESES SCAMMERS!!

Unscrupulous broker, they are deceiving customers, we had $850, the customer had a contract for $750. Avoid!! Avoid!!

I requested Ameri Auto Transport LLC to pick up my Son car to transport from Georgia to North Carolina.. This was one of the worst decision I ever made.. 1. The Dispatcher didn’t speak English well and I couldn’t understand her. 2. The day of the shipment she sent me a picture of the driver that were supposed to pick up the Vehicle with a swollen eye and said the doctor told him not to drive.. Granted the price was $225 to ship and I had given them $100 Deposit.. 3.. I tried to cancel the order and she told me I would have to pay $200 to cancel and then dispatched another driver and said the price had double to $425.. I tried again to cancel but she would not and I had to block my credit card because they tried to get more money out of my account after the bank contacted me. 4. The New driver brought the car but was told a different price then what was discussed to me and we both got cheated out of our money.. We call the Dispatcher and she hung up on us because we both kept catching her in lies. 5. I will not recommend this company to anyone, and If they had a 0 star I would definitely chose it.. With this Shutdown going on and being a Government Employer not getting paid at the time this has been the worst experience that I have encountered and will never choose this company again.. Very disappointed!!!

SHIPPER BEWARE!!! Worst car shipping experience. Truck was from NH to FL. They started the process with lies and they just kept coming. Price got tripled from original quote and three actual transporters to complete the shipping. Should take 3 days and ended up being 2.5+ weeks. The mgmr Jacob - don’t trust a word out of his month. He used the phrase “you have my word” and never delivered. Just use another broker so you can have a great experience and this is someone who ships multiple cars/trucks a year.