Ambrosia is a technology company, maker of electronic device BluCon which reads NFC tag and uses CR2032 battery, it can send data to any Bluetooth enabled connected device. It can be used for many different purposes like NFC-based payment, ticketing, c...
Ambrosia Systems (ambrosiasys.com) has 52 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
Also known as
ambrosiasys.com
Website
ambrosiasys.com
Category
Internet & Software
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 29% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Agreed with many here about the non appearance of the Rizz ring. Especially disappointing as a previous user of Nightrider which I found helpful I was happy to invest in the promised ring.
As indicated by others getting the size kit took time but arrived eventually. Many contacts with promises but no actual product delivery. I mail received end of Jan telling me it was being shipped next week. Guess what… no shipping info and no product
They must be having a considerable laugh at the diabetic community.
Response from Ambrosia SystemsMar 26, 2026
Thank you for your continued patience, and we sincerely apologize for the delay.
You’re absolutely right that your order has taken longer than expected. We understand how frustrating this has been, especially given your prior positive experience with NightRider.
We are expecting to ship your chosen color within the next two weeks and will share tracking details as soon as it is dispatched. We truly appreciate your support and regret the inconvenience caused.
JL
Jim L.
I ordered the Rizz ring back in August…
I ordered the Rizz ring back in August of 2025. It’s now February of 2026 and I haven’t received it yet. I’ve contacted them multiple times demanding a refund but each time they say that it’s about to ship but ignore my refund request. It’s become obvious that this is nothing more than a scam company. Please avoid!!
Response from Ambrosia SystemsMar 26, 2026
We’re sorry to hear about your experience, and this is certainly not the experience we aim to provide.
We’re currently unable to locate your order based on the information available here. Could you please email your order number and details to contact AT ambrosia sys com ?
If your order has not been delivered, we will promptly review the case. We appreciate your patience and look forward to resolving this for you quickly.
NT
Nicolas T.
Crappie company delays since July order…
Crappie company delays since July order was supposed to be sent by October again delays i am opting for a refund its been 2 weeks of my request and kept ignoring me. Cannot trust them . Product also looks like a scam the RISS RING. AVOID ...although they acknowledged refund I had to keep asking and being ignored and look at the other reviewers same story. Poor customer service and doubtful about the technology and people are not getting their items. Avoid cleaning clear hassle had they paid me when asked I would not have written this
Response from Ambrosia SystemsMar 26, 2026
Dear Nicolas,
We’re sorry for the delays and communication gaps you experienced. This is not the level of service we aim to provide.
Your refund has been fully processed as requested, and we acknowledge it took longer than expected. We are actively improving our fulfillment and support processes.
Regarding the product, RIZZ is used by customers globally, and we continue to enhance both the technology and user experience.
Given your experience, we believe it’s best that we do not proceed with any future orders. We wish you the best in finding a solution that better meets your expectations.
Best regards,
Ambrosia Team
SF
Stefania F.
Order delivered only as sizing sample – final product never received
I am sharing my experience to help other customers make an informed decision.
Order 246592 involved the purchase of smart ring Rizz. As part of the process, I received a sizing sample rings box, which is normal and expected.
However, the final product was never delivered.
Multiple tracking numbers were generated for the shipping (after 2 months of delay) neither of which shows confirmed carrier acceptance or delivery. One appears stalled, the other last tracking was 2 weeks ago from JFK.
The only shipment successfully delivered was the sizing sample using UPS in September.
Despite this, a tracking related to a different shipment was provided to PayPal, which resulted in the case being closed, even though the final product had not been received.
The order still appears as ON HOLD on the company website, and fast shipping (39 USD) was paid but not provided.
I have repeatedly requested either delivery with proper express shipping or a refund, without resolution so far.
This review reflects documented facts and my direct experience.
UPDATE – December 30, 2025
Additional tracking was shared after this review, but the product has still not been delivered and fast shipping was not provided. The situation remains unresolved.
1-04-2026
In reply ad Ambrosya:
Thank you for your reply.
A refund does not resolve the core issue.
The product itself does not work as expected, and this is the main problem — not just the delay or the communication.
Receiving an item late is one thing. Receiving an item that simply doesn’t deliver what it promises is another.
Your response focuses on logistics, but completely avoids addressing the actual performance and reliability of the product.
From a customer’s perspective, this feels like a generic reply rather than a real attempt to take responsibility.
I hope you will take this feedback seriously, because improving shipping is not enough if the product itself is not effective.
In replay:
Dear Ambrosia Team,
Thank you for your reply.
However, stating that the product “is functioning as intended” does not reflect my experience as a customer.
A product should work reliably in real-world conditions, not only under ideal setup assumptions. If correct setup, specific conditions, or additional guidance are required to obtain basic functionality, this should be clearly communicated upfront.
From my side, the issue was not a lack of willingness to use the product correctly, but the fact that the results did not match what was promised.
Offering step-by-step support after the purchase does not change the initial experience, which was disappointing.
At this point, my feedback remains the same: the problem is not just usability, but the overall reliability and consistency of the product in everyday use.
I hope this helps you better understand the customer perspective.
3th april 2026
Dear Ambrosia Team,
Thank you for your reply.
I appreciate the acknowledgment, but I would like to clarify a few important points.
The explanation related to setup, placement, or individual physiology does not align with my experience. I have tested the ring on different fingers and under normal usage conditions, and the results remain inconsistent.
At the same time, I am currently using other sensors and another smart ring, all under the same conditions, and they provide stable and reliable data. This makes it unlikely that the issue is related to my physiology or usage.
For this type of product, reliability should not depend on “ideal conditions” or extensive troubleshooting after purchase. It should work consistently in everyday use.
I also find it important to highlight that this follow-up is happening several months after my initial experience, which impacts the overall perception of support and responsiveness.
I remain open to testing improvements, but based on my experience so far, the core issue appears to be related to data reliability rather than setup or usage.
Regards,
Stefania
BTW
I have installed and tested the beta version of the app, but the same issues remain.
At this point, it is possible that my specific unit is defective. However, I am not willing to spend additional money on returns or replacements, considering the initial cost of around €300 and the experience so far.
For comparison, the same amount would cover several weeks of reliable measurements using dedicated sensors.
I am fully aware that a smart ring cannot match the accuracy of a medical-grade sensor. However, I would expect at least consistent and regular readings.
Currently, the data is irregular and unreliable — for example, multiple readings within a short time frame followed by long gaps of several hours — which makes the system difficult to trust in everyday use.
Response from Ambrosia SystemsMar 26, 2026
Dear Stefania,
Thank you for taking the time to share such detailed feedback. We understand your concern, and we agree that real-world reliability and consistency are what ultimately matter.
While many users are able to get meaningful insights from RIZZ, we recognize that your experience has not met expectations, and that is something we take seriously.
These systems can be sensitive to factors such as setup, placement, and individual physiology, but that does not change the fact that your experience should have been smoother and more reliable from the start.
If you’re open to it, our team can work with you directly to review your setup and usage in detail and help you get the intended value from the product.
At the same time, if you feel the product is not meeting your expectations, please reach out to our support team and we will be happy to assist you further, including discussing available options.
Your feedback is valuable and helps us continue improving both the product and overall experience.
Best regards,
Ambrosia Team
MR
Mark R.
Just spoke with a rep of Ambrosia…
Just spoke with a rep of Ambrosia Systems about receiving continued SPAM email marketing from them which I have attempted to unsubscribe from on many occasions.
The rep informed me that he had just removed me from their email database and then ended the conversation with 'If you want continue to live
in stone age that is your wish. Ambrosia products
are most advanced in the world.'
Please, do yourself a favour, do not hand over any money or personal information to this company as they do not respect their customers wishes and now have become insulting.
Response from Ambrosia SystemsJul 15, 2025
We’re very sorry to hear about your experience and appreciate you bringing this to our attention.
We take customer communication preferences seriously, and it’s our policy to honor unsubscribe requests promptly. We are currently reviewing this interaction internally, as the language you described is not acceptable and does not reflect our values or customer service standards.
Your feedback helps us improve, and we’ve taken steps to ensure your email has been fully removed from our marketing lists. If you have any further concerns, please feel free to contact us directly at Contact AT a m b r o s i a s y s DOT c o m so we can address them.
Thank you again for your feedback, and we apologize for any inconvenience caused.
MR
Mark R.
I have reached out to this company…
I have reached out to this company twice about removing my email address from their marketing campaign. Both times they have said my email address was removed. However since this claim I have received at least 8 more SPAM emails from them. I have no intention of buying any of their products so what function does it achieve to keep sending me SPAM?
Be careful if you give any of your personal information to this company as once they have it they will be in constant contact and you cannot do anything about it.
Response from Ambrosia SystemsJul 15, 2025
We’re very sorry to hear about your experience and appreciate you bringing this to our attention.
We take customer communication preferences seriously, and it’s our policy to honor unsubscribe requests promptly. We are currently reviewing this interaction internally, as the language you described is not acceptable and does not reflect our values or customer service standards.
Your feedback helps us improve, and we’ve taken steps to ensure your email has been fully removed from our marketing lists. If you have any further concerns, please feel free to contact us directly at Contact AT a m b r o s i a s y s DOT c o m so we can address them.
Thank you again for your feedback, and we apologize for any inconvenience caused.
RO
Rohini
Received a damaged lid for blucon
I received a spare part ambrosia blucon lid. The ridges are not flat. Its a used piece.Once the coin is used the ridges jut out. With multiple uses only this happens. If it's a fresh piece it wil be flat. Pls contact me I can share an image
My email id : rohini.s20@gmail
BG
Bettie G.
Apiece of Junk
I am reviewing Ambrosiasys NightRider again because I have not received a reply to two problems with this company.
The biggest problem is that I purchased a waterproof NightRider on 11/03/2023. I had some problems with the batteries and connectivity. After trying several things it settled down and began giving good results. As of June 30, 2023, I have not received a reading. Problem: All new sensors suppled by my mail order pharmacy have expiration dates after 11/30/2023.
If an item they sold no longer works as specified in their sales information, regardless if the NightRider connects, Ambrosiasys should give a full refund or exchange with one that works.
As of now the NightRider I have is a piece of JUNK.
Don’t waste your money. Customer service is nonexistent.