AMBFURNITUREReviews of ambfurniture.com

DO NOT BUY FROM THIS COMPANY!!!!! If I could give zero stars, I would. My experience started off positive, as their prices were much better for the item I wanted than I had found elsewhere . Initially they were very responsive... until one of my items arrived damaged. I spent a total of $2933.00 for two sideboard tables. One of the tables came damaged, with an obvious crack in the paint/sealant right in the front and center of the table. I reached out immediately and sent photos of the damage. I received an email back stating they would let the manufacturer know and would be in contact with me ASAP. After nearly six weeks and several ignored emails and phone calls I finally reached Lisa on the phone. She put me on hold and then informed me that after speaking with Tony, they were willing to give me $100 in credit! ONE HUNDRED DOLLARS!!!! She informed me that if I was not happy with this as resolution, I could email Tony, as he is the person who takes care of things of this sort. I emailed Tony and informed him that a $100 credit is not acceptable, seeing as the item arrived to my house damaged. I received a VERY snarky email back from Tony stating "This item is NOT DAMAGED, there is a hair in the paint." It is very clear that there is, in fact a crack and not a hair in the paint but he was insistent to keep arguing with me. He also gave me the option of "you can pay to have the item shipped back to be swapped out at our warehouse. Can you imagine what that shipping cost would be?!?! As of the time of this review, over six weeks since receiving my item, I have still not received any resolution. BEWARE of this company. The "customer service" (if that is what you even call it...) is inadequate, rude and will not work with you to make their wrongs right. They are crooks who do not care about customer satisfaction. *Edited to add: I filed a complaint with the BBB. AMB was given two weeks to respond to several attempts from the BBB to reach them and they refused so my case was closed. I'm now stuck with this damaged furniture that I paid full price for with zero consequences to the crummy company who refuses to make it right. Tony and his team are CROOKS!!!!!!

Do not buy anything from them. They had false advertising on their website. The Picture of the living room set was much much brighter and lighter than the set that I received. It also was described as a color different to the set that I received. I contacted them immediately in order for them to return the furniture because it is not what I ordered or expected. The customer service was nonexistent and they tried to make me pay to have it shipped back to their warehouse and wanted to charge me a 20% restocking fee. Thank God I ordered it with my credit card and I put in a dispute with my credit card company, won the dispute, And was able to get back all my money. This was the worst experience I have ever had ordering anything online. Stay away from these crooks.

I was just tried to purchase Deryn park 7 piece dinning set . But when i read whole review i decided to change merchant . It is very risk to spent money on risky place in place of two dollar chief things , durga

I purchased a Cal. King poster bed from AMB back on July 12th of 2021, and to date have not received any information (unless prompted by me) in regards to any shipping dates. I understand what is going on with the shipping issues during covid but.... to blame the rudeness and snarkiness of their email responses (Anthony), I dont feel comfortable doing business with this company. They will pass the buck and blame everything on their shipping company or vendors, and worst of all attack you in their email responses. All I asked was for a delivery date back on late December 2021 for a product that is already more than 6 months delayed and he questioned my intelligence by stating if I knew the time difference between the email I sent out and the time he gets into the office. All I can say is awful customer service, and DO NOT BUY FROM THIS COMPANY, THEY WILL KEEP YOUR MONEY AND YOU WILL BE OUT YOUR PRODUCT FOR OVER 6 MONTHS. I could have bought this item at their competitors for the same price but opted for this one since it is closer to where I lived at the time. Very unprofessional here, run away.

Bought great item !!! retro 50's style kitchen chrome table, EXCELLENT CUSTOMER SVC, OWNER & ASSISTANT, efficiently stocked table f/customer, beat all competition. Highly recommend 2 all 2 shop here 4 great items A+++++GRADE 10++++++RATING

I ordered 2 furniture 2 months ago I called them 3 times first they say May 2, then they say May 29, this is really a scam. After I asked for a refund, they only give me 12 dollars back, seriously. I pay 1,700, please report this page in google they are scammers, they have stolen all my money.

Great experience, fast delivery , luckily my items were in stock

Zero star is probably right for this company, delivered damaged furniture and want me to return the furniture with me paying return shipping, by the way I had paid for the delivered items shipping so what in the world are you doing business, don’t buy from this company.. stay away! I am stuck with damaged office table if that tells you something!!