AmazonFreshReviews of amazonfresh.com

Hago un pedido, no me traen un producto (que para mi era fundamental) me dicen: enviado, recibido y cobrado Llamo y reclamo y que si quiere le abono el dinero en su cuenta de Amazon pide algo similar y paga los gastos de envío Unos estafadores que no había stock pues por que pone recibido?

Delivery was more than hour late from the scheduled delivery window ( I made sure to be home at that time so I can bring it in, since most of the products had to be refrigerated). Only part of the order delivered and fresh produce items were either spoiled or smushed all over the bag. Item that stated “delivered” was missing. (Waiting for the refunds) The rest of the order should be delivered “later” (when no one is home SMH). Will see how that goes. Never ordering from them again!

Amazon Fresh has "Jumped the shark", of my last 5 orders, 2, ( including today's order ), were never delivered, the other 3 where delivered late. And lately items that I've ordered regularly for years now always seem to be out of stock. This is an "Amazon Prime", household, but with this unacceptable quality of 'service', not for much longer. Are you listening Amazon?

I live in Queens, New York near an Amazon facility. I ordered in the morning and requested delivery between 6 and 8 PM. Never got it. Then I got a notation that it will still be delivered that evening. I was the next stop. Never got it now it’s going to be delivered between 5 AM and 7 AM. Oh great. I just got home from the hospital after six daysand this is not what I expected.

If they are trying to lose customers with their endless loop of transfering customer service, they are succeeeding! Half the time I need 6 reps to return a rotten tomoato, and thats after trying to find customer service link for 20 minutes, they do it intentioanlly because they know you have no time and want you to give up. Absolute disaster in customer service. I unfortunately end up lowering the tip if I cant get anyone to help. Pay for prime and get slime.

I scheduled a same day delivery for the only time slot which was available which was 9:00 p.m. to 11:00 p.m. I received a message at about 9:00 that it was out for delivery but didn't expect it til closer to 11:00 .. well slightly after 11:00 I fell asleep and woke up at about 1:00 a.m. wondering if my delivery had come I looked outside my door and it wasn't there, only to find a message that the delivery was not coming. they rescheduled it for late night the next day and I have no hope that it will arrive again because these guys probably get tired and go home or lose the delivery when it's a late night delivery. I was always singing the Praises of Amazon Fresh but I will no longer. it's garbage because when I spoke to customer service they couldn't squeeze me in for earlier the following day, today. they should leave some room to squeeze in people that they let down but they don't or at least they don't even try. They actually offered to give me $5. I told them to keep their $5.

Tenía que recibir mi paquete hoy en el tramo de 21,00 a 23,00 a las 22,19 recibo sms que mi pedido ya llega sigo el rastreo del GPS y veo como el repartidor pasa a 500 metros de mi domicilio y pasa de largo y se pira sin ni siquiera hacer el intento de entregarlo a más de 60 km las 23,36 me llega otro sms que mi pedido va con retraso pero que aún sigue en reparto cuando yo estoy viendo que el GPS del repartidor me marca que está ya en marca Barna en la base y no eh recibido la compra servicio de entrega deplorable y ya no hablemos de atención al cliente resultado las 23,38 el pedido sin aparecer me siguen diciendo que lo traerán hoy ( a horas muy lógicas si) cuando el repartidor está a más de 30 minutos de distancia , no me dejan cancelar el pedido tampoco solicitar la devolución porque marca que aunq con retraso está en reparto y yo mañana ya no lo necesito lo necesitaba hoy son unos sinvergüenzas

Two times within 4 days of each order I was supposed to receive my orders between 8pm and 10pm. Both times they did not deliver! I called to find out what was going on and was told the driver did not show up for work, REALLY a multi billion dollar corporation has ONE freaking driver for the 8 to 10 shift!!? BS what a effin lame excuse. Never again.