AmazonFreshReviews of amazonfresh.com

Horrible , tratan fatal al cliente te mandan la compra en mal estado rota con líquido en las bolsas y la repartidora al menos rubia , con gafas algo fuerte que trabajo el pasado 02 de abril en Fuenlabrada es la peor profesional jamás nunca visto dejándome las bolsas llenas de leche mojadas en mal estado en la puerta de mi casa ! Fui a consumo ! No compren jamás allí horrible

Tonight, I was going to shop at Whole Foods, not Fresh, when I asked Brave a question and landed on Trustpilot. So, I've been reading many Reviews,2025 into 2026 from UK and US. I wish that I could write that I feel fortunate not to have had any of the poor and worse experiences others have had with Amz Fresh. Unfortunately, I have experienced every single situation written in those reviews. And, yes, I too get passed around CS, sometimes wasting hours depending upon the $$s and the severity of the problem. In addition to being asked to jump through multiple hoops for a possible refund/replacement, I'm made to feel like a liar or thief. As a disabled, solo-senior, it's really disheartening to eventually just give up, lose the funds, and go without, again. The end result is not only persistent hunger but the loneliness of being led to believe that "There must be something about me that has given Amazon CS staff reason to consistently treat me like this. Or, I simply don't matter" Thanks to all Reviewers for taking the time to honestly Review, which lets me know that it's not me.

Delivery partner is totally waste to waste to deliver...and also customer care service representative to call back to tell problems facing from amozan delivery partner

Too bad delivery staff rude n vry unprofessional,need to hv some manners

I've had two orders in a row where about half the items were just not delivered, even though Amazon reports the items as "available." The poor delivery itself makes the service as a whole, not worth the cost. Sure the items are cheap, but you're not going to get about half of them. Cut your losses and shop elsewhere.

Ayer por la tarde nos llegó un pedido con dos bolsas con productos dañados. Una compra superior a 200 euros y sin ningún tipo de aviso de los repartidores Productos chafados y rotos..por dentro las bolsas llenas de detergente líquido y K7, paquetes de carne abierta y todo mezclado en las dos bolsas y para rematar todo el suelo manchado de líquido, un completo desastre. Llevo Dos días intentando contactar con el servicio de atención al cliente y no hay manera. Hoy por fin he contactado por chat y como no hice fotos no me devuelven el dinero una vergüenza. No pienso comprar más se acabo.

didnt deliver my items, and wont refund me

I asked for 0 tip, but was charged a $5 tip for my last two deliveries