AmazfitReviews of amazfit.com

As you cannot leave reviews directly on the Amazfit product page, I wonder why… I will do so here for a product I purchased directly. I purchased the Amazfit helio strap as I got fed up waiting for the Garmin alternative and wanted a screen less fitness band. I wish I had waited as I have just wasted my money. The product itself is just half baked and gives limited health data, misses key metrics and the app is rubbish and not very intuitive. The tracking of data is haphazard and not consistent with the facts compared to my Garmin devices. It tracks VO2 data in the activity but no historical data is provided. The distance is way off and no in line with others. This review is based of one months use, but overall I am not impressed at all. I guess you get what you pay for. Have sent various data logs but no feedback and based upon the reviews here, I don’t expect any now. If you’re serious about your health and tracking buy from a trusted brand in the sector and stay away from the brands trying to be something they are not. Amazfit should just stick to Ali Express.

I've had a Bip 6 for 8 months. Like many others, the buttons stopped working after I swam with it. According to the manufacturer, this is negligent use that voids the warranty, even though it's supposed to be water resistant to 5 ATM and allow swimming in open water. It's a shame, because I really liked this watch.

I bought an Amazfit Helio Strap because the reviews on YouTube were good and because it is advertised as having a temperature sensor to monitor your temperature. Recently the device and Zepp app stopped showing any temperature information. I contacted customer support and was told that the device does not have a temperature sensor. Weird given that the website states that is DOES have a temperature sensor and since it had measured that in the past. My friends and users on Reddit are obtaining temperature data so the response doesn't make sense. Recommend you avoid the Amazfit Helio strap, find another device that has reliable customer support and service.

I originally bought the Amazfit bip 6 and initially was well pleased with it. I swim every day and followed the car instructions to the letter. Never showered in it or pressed buttons underwater etc. Lasted 5 days before there was water ingress and the screen was irrationally switching from one screen to another without pressing anything. So we called customer support and provided video proof and was told to send it back. When it got to service it was working ok so guess it had dried out. They sent me a replacement which did the same after about a week. Sent it back same thing it was working ok when they examined it. Told them I wanted a watch that was waterproof and they suggested the Amazfit Active 2 round but I would have to pay more as it was more expensive. Paid, recieved watch and guess what happened? Yeah one week and exactly the same thing happened. Sent it back still waiting to hear but I dont want another. My argument is if it says you can swim in it you should be able to swim in it without having to dry it out for 24/48hrs. Love the operating system although I found that swimming the watch didn't capture all strokes accurately. If you dont swim its great if you do avoid like the plague.