Altra Federal Credit UnionAt Altra, we’re dedicated to providing the products and services you need to live your best life. If you have a dream, we’ll help you achieve it. If you have a goal, we’ll help you reach it. It’s that simple. Your life… your needs… our knowledge and experience.Together, we can make wonderful things happen.
Altra Federal Credit Union (altra.org) has 369 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Joe S.
Great people to work with no matter your needs and they always try to save you money.
Response from Altra Federal Credit UnionSep 5, 2023
Thank you for sharing this, Joe! We appreciate your loyalty to Altra!
Diana W.
The Altra team members are always helpful each time I reach out.
Response from Altra Federal Credit UnionAug 22, 2023
Thank you, Diana! We appreciate your business with Altra!
dick
over the last about 70 yrs. i have done business with numerous financial institutions and altra is at the top of the list. what i appreciate most is their focus on customer service. all their employees seem to enjoy their work and it shows in how they treat me, their customer. many companies talk 'customer service' but altra and their employees deliver it !
Response from Altra Federal Credit UnionAug 21, 2023
This is so great to hear, Dick! Thank you for choosing Altra to help you live your best life! We appreciate you!
Nancy B.
I was assisted using the machine to make deposits. Very nice and helpful!.
Response from Altra Federal Credit UnionAug 21, 2023
Hi Nancy! Thank you for sharing about your good experience at Altra! We appreciate you!
Diane
Altra consistently provides exceptional service no matter what the situation. This is the only bank I have confidence in, and it has been that way for many years. There is always a local feel to the communications and problem solving. So, thank you for being there and all that you do to making it always an enjoyable process.
Response from Altra Federal Credit UnionAug 21, 2023
Thank you so much for the kind words, Diane! We appreciate you as an Altra member are always happy to help!
Gage O.
Altra has been phenomenal in helping me keep up with and manage my finances. I recently spoke to Narcica and Mara (I hope I spelled that right) from the loans and credit services departments and they were absolutely AMAZING in helping me pay my auto loan. I called in about 5 minutes before closing and they were so nice and eager to help and it felt like they were treating me like heir own family. Narcica(hopefully) Especially was so eager to help me save money and find the best way to pay for me. These ladies definitely deserve a raise!
Response from Altra Federal Credit UnionAug 21, 2023
Thank you so much for sharing this, Gage! We are lucky to have Narcisa and Mara on the Altra team! Please know your accolades will be shared with them. We appreciate you choosing Altra!
Tamera D.
I received such great customer service when I got my loan. They were knowledgeable, helpful, and so nice, even when I call.
Response from Altra Federal Credit UnionSep 12, 2023
We appreciate your kind words, Tamera! Thank you for choosing Altra!
Alan S.
Altra has always been a great credit union to work with. Ease of doing business is exceptional even for large purchases such as a home. I would recommend Altra to anyone looking for a great financial partner.
Response from Altra Federal Credit UnionAug 9, 2023
Thank you so much, Alan! We're happy you chose Altra to help you live your best life!
