Altra Federal Credit UnionAt Altra, we’re dedicated to providing the products and services you need to live your best life. If you have a dream, we’ll help you achieve it. If you have a goal, we’ll help you reach it. It’s that simple. Your life… your needs… our knowledge and experience.Together, we can make wonderful things happen.
Altra Federal Credit Union (altra.org) has 369 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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John
Altra offers professionalism when dealing with her members. I am proud and feel welcome whenever I am been served by an employee of altra. They are trusted, reliable, and very friendly when helpful customers and members needs.
Response from Altra Federal Credit UnionSep 21, 2023
We really appreciate your loyal membership at Altra!
Erik T.
I do most of my banking online. There have been several times when I needed help from one of the staff to complete a more complex banking issue. In each of those cases, I've found whoever I've dealt with to be very competent and very helpful to achieve my goal. That personal touch contrasts with the impersonal hands-off approach from national banks
Response from Altra Federal Credit UnionSep 21, 2023
This is so great to hear, Erik! Thank you for sharing about your experience at Altra. We're always here to help!
TRACY H.
The employees are guest-centric. They are helpful and kind and patient with questions!
Response from Altra Federal Credit UnionSep 21, 2023
This is so great to hear, Tracy! Thank you for choosing Altra!
Jason E.
I used ING for banking before they were bought by Capital One. I loved how they would answer as a human without an ivr. I could talk to someone who had the authority to get things done. I ran as fast as I could away from them after the buyout. Went through a bunch of credit unions with less than stellar results. I found Altra and have worked with so many helpful people. I immediately moved all my personal and business banking to them. I have literally never had a single complaint through the years. They are my go to for everything financial. Please don't change Altra. A quick special shout out to Chris Harrison on the business side and Monica La Fleur on the personal banking side. You are part of what makes Altra great.
Response from Altra Federal Credit UnionSep 21, 2023
Thank you so much for the kind words, Jason! We appreciate you choosing Altra to help you live your best life!
Bird
Staff at Altra are personable and kind. Not only is there no fee for checking, but you get interest. I had a great experience getting my first mortgage and with refinancing when the interest rates had dropped. My debit card has been protected by fraud alert staff. It just feels both safe and homey to bank at Altra. Even though I moved to the Twin Cities over 8 years ago, I've continued to keep my money at Altra because of the positive experience I have had there.
Response from Altra Federal Credit UnionSep 15, 2023
Thank you so much for the kind words and being a loyal member even after moving! We appreciate you choosing Altra!
jak
good i want more i n fo 2974 2974 2974 2974 2974
Response from Altra Federal Credit UnionSep 11, 2023
Hello, Please give us a call at 1-800-755-0055 to help answer any questions you may have! Thanks for choosing Altra!
Peggy L.
The ability to get cash from my bank account.
Response from Altra Federal Credit UnionSep 11, 2023
Hi Peggy! Thanks for choosing Altra to help you live your best life!
Earl W.
I really feel valued as a customer anytime I contact Altra. I wish there was a way to pay from another institution
Response from Altra Federal Credit UnionSep 11, 2023
Hi Earl, We do appreciate you! Please give us a call at 1-800-755-0055 to learn how we can help transfer money to and from another financial institution. Have a great day!
