Altra Federal Credit Union Reviews | Read Customer Reviews of altra.org

Altra Federal Credit Union Reviews | Read Customer Reviews of altra.org

Altra Federal Credit Union reviews

Showing 246 reviews with 5 stars · Clear filters

Paul B.
Jan 18, 2024
Always professional
Always professional, kind and courteous!! In today's times its refreshing! THANK YOU
Response from Altra Federal Credit UnionJan 18, 2024
That's so great to hear, Paul! We appreciate your business with Altra!
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Dustin B.
Jan 10, 2024
I was on lunch break and was in and out…
I was on lunch break and was in and out of the bank in no time and still had time to stop and get lunch
Response from Altra Federal Credit UnionJan 10, 2024
That's so great to hear, Dustin! Thank you for choosing Altra!
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Kameron D.
Jan 4, 2024
I like this company imma give this one…
I like this company imma give this one a chance Mrs Equal Loan consolidation going on have a great day Pk2
Response from Altra Federal Credit UnionJan 4, 2024
Thanks for choosing Altra, Kameron!
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Marilyn L.
Dec 24, 2023
Prompt and helpful service
Prompt and helpful service. Employees are always friendly! They always make you feel welcome.
Response from Altra Federal Credit UnionDec 27, 2023
We appreciate the kind words, Marilyn! Thank you for choosing Altra!
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Ann L.
Dec 22, 2023
Every time I go online and have a…
Every time I go online and have a problem. It’s solved and people are courteous
Response from Altra Federal Credit UnionDec 27, 2023
This is great to hear, Ann! Thank you for choosing Altra!
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Daniel and Dianne V.
Dec 22, 2023
Always very helpful in answering or…
Always very helpful in answering or solving whatever questions we have. We've been banking with them for about 50 years now. Every loan has been through Altra, formerly Trane Credit Union.
Response from Altra Federal Credit UnionDec 27, 2023
Thank you Daniel and Dianne for your loyalty to Altra throughout the years! We sincerely appreciate your business and wish you a Happy New Year!
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Jerry P.
Dec 22, 2023
Aways polite and friendly service
Aways polite and friendly service. I do like whats offered at Altra. The only negitive, would be the lack of in person bankin on the south or east side of Rochester.
Response from Altra Federal Credit UnionDec 27, 2023
Hi Jerry! We're happy to hear you are satisfied with the service received at Altra. We do have people inside our Rochester 19th St. office during business hours, so if there is anything we can help you with, feel free to stop in! Thanks for choosing Altra!
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Theodore T.
Dec 21, 2023
I can usually get in and out of 1 of 3…
I can usually get in and out of 1 of 3 branches here in under 15 minutes. The staff are knowledgeable and fast.
Response from Altra Federal Credit UnionDec 21, 2023
Thank you for the kind review, Theordore! We appreciate you as an Altra member!
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