Altra Federal Credit Union Reviews | Read Customer Reviews of altra.org

Altra Federal Credit Union Reviews | Read Customer Reviews of altra.org

Altra Federal Credit Union reviews

Showing 246 reviews with 5 stars · Clear filters

Taniesha A.
Feb 13, 2024
Jackie Is THE BEST!
Jackie Is THE BEST!! i was having a rough time this year financially and I was behind on my car loan payments. I was so stressed with all of the things happening in my life i thought my only option was to default on my loan and give up my car! Jackie not only helped me with a plan to keep my car and still make payments but gave me the encouraging words I needed to hear in my darkest hours! She is truly a diamond amongst coals!
Response from Altra Federal Credit UnionFeb 14, 2024
This is SO great to hear, Taniesha! We are so lucky to have Jackie on the Altra team and for her to have been able to help you! Thank you for choosing Altra!
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Anne F.
Jan 25, 2024
Since I live in Texas and there are no…
Since I live in Texas and there are no banks near us and yet the people in the bank manage to make it seem like I am in the lobby right therel I have had my accounts here for more than 20 years, with CD's and savings, etc.
Response from Altra Federal Credit UnionJan 26, 2024
Hi Anne! Thank you for your loyalty to Altra, even without a brick and mortar near you. We are always here to help! If you are ever in the Tyler/Lindale area, we do have 4 Altra locations there! Thanks for choosing Altra!
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Bubba A.
Jan 25, 2024
Convenience.
Have gotten a number of big loans through Altra federal credit Union in Tyler and Bank there. Everything has always went smooth and never had to even go in the door. Now thats convenience.
Response from Altra Federal Credit UnionJan 25, 2024
Thank you for sharing about your experience! We appreciate your business with Altra!
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Tricia Y.
Jan 22, 2024
I love Altra
I love Altra always so nice and willing to help.
Response from Altra Federal Credit UnionJan 22, 2024
Thank you, Tricia! We are always here to help! Thanks for choosing Altra!
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Frank L.
Jan 21, 2024
Relaxed and informative.
Friendly, helpful, efficient,
Response from Altra Federal Credit UnionJan 22, 2024
Thanks for choosing Altra, Frank!
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Bri
Jan 21, 2024
Always a great experience at Altra
Always a great experience at Altra
Response from Altra Federal Credit UnionJan 22, 2024
Glad to hear, Bri! We appreciate your business at Altra!
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Daniel P.
Jan 21, 2024
Great Communication skills
Great Communication skills
Response from Altra Federal Credit UnionJan 22, 2024
Thank you for the kind review, Daniel! We appreciate your business at Altra!
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Darren
Jan 21, 2024
always been there when needed Ami on…
always been there when needed Ami on the Tyler loop is a big help Thank You
Response from Altra Federal Credit UnionJan 22, 2024
That's great to hear, Darren! We're happy to have Ami on the Altra team! Thank you for choosing Altra!
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