Jorge O.
Strongly 100% Recommended
Strongly 100% Recommended To anyone 😎
Response from Altra Federal Credit UnionSep 17, 2021
That's awesome, Jorge! Thank you for choosing Altra!

At Altra, we’re dedicated to providing the products and services you need to live your best life. If you have a dream, we’ll help you achieve it. If you have a goal, we’ll help you reach it. It’s that simple. Your life… your needs… our knowledge and experience.Together, we can make wonderful things happen.
Altra Federal Credit Union (altra.org) has 369 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 246 reviews with 5 stars · Clear filters
Jorge O.
Strongly 100% Recommended To anyone 😎
Response from Altra Federal Credit UnionSep 17, 2021
That's awesome, Jorge! Thank you for choosing Altra!
JD M.
The folks at Altra don't know the meaning of the phrase, "poor customer service." They continuously provide above average experiences in a friendly and knowledgeable way. It feels less like walking into a "bank" and more like walking into . . . "a neighborly institution that watches over my finances." I'd like to quickly recognize Tori English at the Tyler, TX branch. I coordinated with her during my inquiries on a loan, and my gosh, she just knows how to make something not seem like a meaningless transaction. It felt like I was talking to my therapist (if I had one), haha. Thanks, T! JD
Response from Altra Federal Credit UnionSep 9, 2021
Thank you for the kind words about Altra and Tori, JD! We will be sure to pass on your accolades to her. Thank you for choosing Altra to help you live your best life!
Michelle T.
The LaCrescent Branch staff is so pleasant and easy to work with.
Response from Altra Federal Credit UnionSep 7, 2021
Thank you for your kind words about our branch in La Crescent! Thank you for choosing Altra!
Tanya D.
I've just opened an account with Altra Federal Credit Union and I was very pleased with the experience. The representative was very knowledgeable, she helped me to set up online banking and mobile app. Now I can track all my transactions in seconds.
Response from Altra Federal Credit UnionSep 2, 2021
That's great to hear, Tanya! Welcome to Altra!
Juan G.
Great and fast service!
Response from Altra Federal Credit UnionSep 2, 2021
Thank you for your feedback, Juan!
Sharon P.
In spite of the chaos of the remodel, my requests were taken care of efficiently in the lobby. Grant took care of it.
Response from Altra Federal Credit UnionAug 16, 2021
Thank you for your patience during our Holmen remodel, Sharon! It will be worth it in the end! :)
Sandra J.
The service was great was very quick to set up my new account
Response from Altra Federal Credit UnionAug 16, 2021
Thank you for choosing Altra, Sandra!
Leesa J.
Altra has done more for me in 3 years than Wells Fargo has in 20 years! Love this lender!!!❤
Response from Altra Federal Credit UnionAug 10, 2021
We're so happy to hear this, Leesa! Thank you for choosing Altra to help you live your best life!