Altra Federal Credit UnionAt Altra, we’re dedicated to providing the products and services you need to live your best life. If you have a dream, we’ll help you achieve it. If you have a goal, we’ll help you reach it. It’s that simple. Your life… your needs… our knowledge and experience.Together, we can make wonderful things happen.
Altra Federal Credit Union (altra.org) has 369 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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John M.
Great balance of in person and online presence and support. Streamline banking at its finest.
Response from Altra Federal Credit UnionAug 25, 2022
Appreciate the kind review, John! Thanks for choosing Altra!
Joe S.
Better thank banks. Best 1 on 1 service any where.
Response from Altra Federal Credit UnionAug 25, 2022
Thanks so much, Joe! Happy to have you as an Altra member!
Sonnet V.
I just called the Support line "Member Services" in order to get walked through reviewing old bank records. In the years past, it has been difficult to find someone who could walk me through it. TODAY, I was lucky enough to find a humble tech, Dao, who really knew what he was doing! He patiently walked me through the entire process in minutes and was willing to go above and beyond for me. WOW! Thank you, Dao, and Altra Federal Credit Union.
Response from Altra Federal Credit UnionAug 22, 2022
Thank you for sharing this kind review of our Member Contact Center representative, Dao! We will be sure he is recognized. Thank you for being a loyal Altra member!
Kenneth R.
My experience with Altra has been Awesome, customer service with Molly Derickson and Kristina Kovacevic have been great, I highly recommend banking with Altra.
Response from Altra Federal Credit UnionAug 10, 2022
Thank you, Kenneth! We do have some of the best with Molly and Kristina on our team! Thank you for choosing Altra!
Tammy E.
I love the 24hr self service♥️♥️♥️. I’ve been impressed by there interest rate for home and car loans. They are my #1 Financial Institute♥️♥️♥️
Response from Altra Federal Credit UnionAug 8, 2022
This is so great to hear, Tammy! Thank you for sharing your experience with our SAM-e machines and loans! Happy to have you as an Altra member!
Dru Ann W.
This is the only financial Institute that offered to help me. I had more out go then income. I was routed to Steve Gallispee. He helped me with my bills and referred me to GreenPath. I will only bank with y'all for the rest of my life. THANK YOU so very much for everything.. Sincerely Dru Ann West.
Response from Altra Federal Credit UnionAug 8, 2022
Thank you so much for sharing this, Dru Ann! We are glad to hear Steve was able to help you out. Thank you for choosing Altra!
Conrad A.
I just want to say that Tami Wamsley is super. You are fortunate to have her as an employee.
Response from Altra Federal Credit UnionAug 8, 2022
We sure are! Thank you for sharing this, Conrad! We will be sure Tami hears this accolade. Thanks for choosing Altra!
Lee V.
Altra financial services representative is super helpful and they make sure to make time available for there clients. Always keeping their clients posted!
Response from Altra Federal Credit UnionAug 8, 2022
Thank you so much for the kind review, Lee! We appreciate you choosing Altra to help you live your best life!
