Altra Federal Credit UnionAt Altra, we’re dedicated to providing the products and services you need to live your best life. If you have a dream, we’ll help you achieve it. If you have a goal, we’ll help you reach it. It’s that simple. Your life… your needs… our knowledge and experience.Together, we can make wonderful things happen.
Altra Federal Credit Union (altra.org) has 369 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Lance S.
Altra credit union has been great to work with. I got my first car loan with them over a year ago and just recently got a home equity loan with them. They are great to work with and know how to help make your life easier when it comes to consolidating your debt. Highly recommend them
Response from Altra Federal Credit UnionOct 2, 2024
This is great to hear, Lance! Thank you for choosing Altra to help you live your best life!
Crazy J.
I gave you wrong phone number. The app wouldn't let me change it. 715 456 2537 not 271 ave
Naomi
Excellent service.
Response from Altra Federal Credit UnionJun 27, 2024
Thanks, Naomi! We appreciate your business with Altra!
Nick ..
Chris Harrison has provided months of amazing customer service for my new small business. It's nice knowing I have someone that I can count on and really goes the extra mile with all the fluidity and short suspense events of a small business. Market leading customer service. Thank you, Chris.
Response from Altra Federal Credit UnionJun 13, 2024
This is so great to hear, Nick! Thank you for sharing about your experience with Chris. We appreciate your business with Altra!
sewme
Renee was such a joy to work with. She walked us through the process of opening up a new account and applying for credit. She took the time to explain the APR and benefits of the many options the credit union has to offer. We even noticed how they knew customers by name, not like the other banks where your not welcomed.
Response from Altra Federal Credit UnionMay 16, 2024
Thank you so much for sharing about your experience with Renee! We are lucky to have her on the Altra team. Thanks for choosing Altra to help you live your best life!
Krista B.
I have had multiple issues on various occasions, logging in online. Past experiences have been frustrating to try to address the issues via Live Chat. Today was a completely different story! Dova was respectful, patient, kind and knowledge helping to navigate the problem. She even personally called me to assist. Dova also helped answer further questions I had. THANK YOU Dova for making my day!
Response from Altra Federal Credit UnionMay 9, 2024
Thank you so much for sharing, Krista! We are lucky to have Dova on the Altra team and will make sure she sees this. Thank you for choosing Altra!
Ms Manu P.
Glenda Donley was so very helpful. I received a fraud alert on my phone and immediately called Altra. They quickly responded and shut down my account for safety. I can only imagine what would have happened if Altra had not caught it! Glenda checked my accounts and reassured me that all is up and running again. Thank you so much Glenda and also to the Ultra team - YOU ROCK!
Response from Altra Federal Credit UnionApr 17, 2024
This is so great to hear, Manu! We are very lucky to have Glenda on the Altra team. Thank you for sharing your experience and for being a loyal Altra member!
Samantha S.
Never have I dealt with a rude employee here. Thanks Altra.
