Altra Federal Credit UnionAt Altra, we’re dedicated to providing the products and services you need to live your best life. If you have a dream, we’ll help you achieve it. If you have a goal, we’ll help you reach it. It’s that simple. Your life… your needs… our knowledge and experience.Together, we can make wonderful things happen.
Altra Federal Credit Union (altra.org) has 369 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 246 reviews with 5 stars · Clear filters
Verna L.
Altra provides EXCELLENT customer service and makes the entire process easy and flawless.
Response from Altra Federal Credit UnionSep 26, 2022
This is so great to hear, Verna! We appreciate your business with Altra!
Jimmy S.
You guys really helped a person who has been through a lot since Covid hit and also I had to deal with cancer. I recommend Altra to everyone Thanks
Response from Altra Federal Credit UnionSep 26, 2022
Thank you so much for the kind words about Altra, Jimmy! We are always here for you. Please, take care!
Christopher G.
Molly D has helped me and my family on multiple occasions. She has helped me establish credit for my children and saved me countless thousands and get this….. I have never stepped into a branch…. Ever.
Response from Altra Federal Credit UnionSep 15, 2022
Thank you so much for the kind words, Christopher! We're so happy Molly has been able to help you and your children from afar. Thanks for choosing Altra!
Dr and Mrs T Barry C.
Another home run in Our 20 year relationship with AFCU . Top shelve professionalism and customer service always from ALTRA.While lots of representatives have helped us over the years , Mr DAVE KORGER went past the extra mile with our most recent transaction Thank you Dave and Altra !!
Response from Altra Federal Credit UnionSep 6, 2022
So happy to hear Dave hit it out of the park for you! He is one of the best for sure! Thanks for choosing Altra!
mvkellogg F.
My wife and I recently opened up several accounts at the new branch in Lindale. While we were there, we inquired about their home equity loans, and were so impressed with the low rate and fees. Our loan officer Phil was very easy to work with and made the entire process extremely fast. His follow up throughout every step was awesome! We are extremely happy with Altra, and especially the staff at the Lindale branch. They are all very knowledgeable, kind, and go the extra mile for you. Sincerely, Matt Kellogg
Response from Altra Federal Credit UnionAug 31, 2022
This is so great to hear, Matt! Thank you for the kind words for our Lindale staff and Phil. We are happy to be there and look forward to serving you again soon!
Amanda
Mr. Davis was helpful and knowledgeable. The process was quick and painless. Glad to be a member of such a fine establishment.
Response from Altra Federal Credit UnionAug 26, 2022
Welcome to Altra, Amanda! So glad Neil was able to assist you with your account opening. Please let us know if we can further assist you in the future!
Tammy J.
I dont like change. This was a needed change and I was nervous. If I was choosing the right bank. I'm very happy and satisfied with the move. From opening an account to The FRIENDLIEST employees. Not only the first day but every interaction we've had so far. More Importantly my husband is happy so far.. that says alot. Happy customer
Response from Altra Federal Credit UnionAug 25, 2022
This is so great to hear, Tammy! Thank you for taking a leap of faith and joining Altra! We're happy to help you anytime!
Marilyn J.
Please look at my original review -- Altra is the BEST and I've already said that!! Marilyn Johnson
Response from Altra Federal Credit UnionAug 25, 2022
We certainly appreciate the kind words for Scott and Altra! Thank you for being a loyal member, Marilyn!
