Altra Federal Credit UnionAt Altra, we’re dedicated to providing the products and services you need to live your best life. If you have a dream, we’ll help you achieve it. If you have a goal, we’ll help you reach it. It’s that simple. Your life… your needs… our knowledge and experience.Together, we can make wonderful things happen.
Altra Federal Credit Union (altra.org) has 369 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cole W.
Angela was incredible. She saved me from the predatory dealership loan and explained the entire lending process better than my accounting professors ever did.
Response from Altra Federal Credit UnionJan 10, 2023
Thank you so much, Cole! We appreciate your feedback on the service Angela provided. Thank you for choosing Altra to help you live your best life!
Shirley J.
It good for saving checking
Response from Altra Federal Credit UnionJan 6, 2023
Thanks for choosing Altra, Shirley!
Miguel C.
Altra’s staff is always great ! They provide quick service and ensure all your needs are met.
Response from Altra Federal Credit UnionDec 27, 2022
Thank you, Miguel! We're so happy to hear this! Thanks for choosing Altra!
Terry W.
I love my Credit Union! They are always helpful and pleasent which means so much. I needed help with setting up a bill pay and figuring out dates and amounts. He welcomed me in, he knew me from prior visits. He honestly took his time and asked some of the others in the office so we could get to the best solution for what I needed. My only wish is that there was a branch in Northeast Rochester where I live and work.
Response from Altra Federal Credit UnionDec 27, 2022
Thank you for sharing this, Terry! We appreciate your business with Altra!
Regina R.
Please open on Saturdays, even if it closes at 1pm.
Response from Altra Federal Credit UnionDec 20, 2022
Hi Regina, unfortunately our Texas lobbies are not open on the weekends, but we do have SAM-e machines available 24/7 in our drive ups. If there is something we can help you with outside of business hours, please send us an email at [email protected] or from your Online Banking and our Member Contact Center will contact you back the next business day. Thank you for choosing Altra!
Margie Sternkopf S.
Friendly, knowledgeable and competent service
Response from Altra Federal Credit UnionDec 13, 2022
Thank you for the kind words, Margie! Thanks for choosing Altra!
Thomas M.
Becky was extremely helpful and informative in the credit line approval process for a card to build my credit history and improve my credit score. If you want to do great things, Becky will be there to help. She offered real time updates on the underwriter process and she deserves a vote of confidence. Keep up the great work Becky!
Response from Altra Federal Credit UnionDec 1, 2022
This is so great to hear, Thomas! Thank you for sharing your experience with Becky. Please know her service does not go unnoticed! We appreciate you choosing Altra to help you live your best life!
Trindell L.
They are Professionals in the Field, Family Oriented, nice Atmosphere
Response from Altra Federal Credit UnionNov 28, 2022
Thank you so much for the kind words, Trindell! We appreciate your business at Altra!
