Altra Federal Credit UnionAt Altra, we’re dedicated to providing the products and services you need to live your best life. If you have a dream, we’ll help you achieve it. If you have a goal, we’ll help you reach it. It’s that simple. Your life… your needs… our knowledge and experience.Together, we can make wonderful things happen.
Altra Federal Credit Union (altra.org) has 369 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Yonna L.
Kim Goode is the best. She is prompt and communicated what I needed every step of the way towards my auto loan. Nice and pleasant to work with! I will recommend her and Altra FCU to everyone!! Thank you!
Response from Altra Federal Credit UnionApr 4, 2023
Yonna, Thank you so much for sharing the experience you had with Kim! She is an asset to the Altra team for sure! We appreciate you choosing Altra to help you live your best life!
Jose J.
Me encantó el trato y la rapidez con que pude abril mi nueva cuenta de banco gracias.
Response from Altra Federal Credit UnionMar 28, 2023
Gracias por sus amables palabras, Jose. Estamos felices de tenerte con Altra.
John K.
Best bank ever friendly helpful understanding
Response from Altra Federal Credit UnionMar 20, 2023
Thank you for the kind review, John! We appreciate you choosing Altra to help you live your best life!
JAY K.
During some changes with Alta's account portal I had some issues logging in and paying my Mortgage. The staff were more then helpful and with my interactions with Jeanne Struckmann, she went above and beyond to make sure everything was straightened out with my accounts. Thank you!
Response from Altra Federal Credit UnionMar 20, 2023
Thank you for sharing your experience, Jay. We're so glad Jeanne was able to help you. She is truly an asset here at Altra!
Ruth B.
Becoming a member at Altra has been the best decision I’ve made. It’s difficult to remember a bad experience, the staff has always been very helpful and easy to contact which means a lot. Their loan process is very easy and has helped increase my credit score which is a great bonus!
Response from Altra Federal Credit UnionMar 13, 2023
Thank you for sharing your experience, Ruth! We are happy to have you as a member here at Altra!
Sandra B.
Highly recommend great customer service. Kristilyn at 155 location was super helpful and professional.
Response from Altra Federal Credit UnionMar 10, 2023
Thank you so much the kind words for Kristilyne! We are happy to have her on the Altra team!
Sue B.
Just wanted to mention an extra THANKS to MATT for his assistance and support
Response from Altra Federal Credit UnionMar 9, 2023
Thank you for the kind words for Matt! He is an asset to the Altra team!
Eric D.
Very simple and easy to apply for a new loan.
Response from Altra Federal Credit UnionFeb 15, 2023
Glad to hear this, Eric! Thanks for choosing Altra!
