Altra Federal Credit UnionReviews of altra.org

I love banking with Altra. I called with an issue and it was resolved very rapidly and with ease. I have accounts that are really easy to manage. I love the app and the online banking options. I like their hours, but I wish they were open a little bit later in the evening or on Saturdays. I recently had an issue with a double charge and they help me to effectively communicate and solve that issue.

Great and professional service.

Great customer service when you need it. Friendly and helpful. Able to answer all questions!

The tellers are always super friendly and courteous and helpful. I don't remember ever having a bad experience at Altra. And they were super patient with my picky grandson about his choice of a sticker!

Great to see the smiling faces when you walk in, the attention and helpfulness everyone extends to you, makes you feel that they want your business, it's not like you walk in there and you feel like you're putting them out. They pointed out to me an account that I could get a very strong return on my money, yet it would still be liquid and avaliable to pull out anytime if a different investment opportunity comes along.

I like Altra because they are really friendly, very helpful and remember all there people that come there and listen to what you have to say .

They are helping people giving back they have loyal workers patients kind supportive the help vets they are building communities great bankers they answer questions,they give hope

The main thing that makes the company great is the way that it treats its clients like family members. Altra, in my experience, is one of the best credit unions around and it certainly has made me look at banking a lot differently than in the past. After my experience with Altra, I would not go back to a traditional bank and, in my mind, traditional banks could learn a lot from credit unions such as Altra. In a five star rating system I would give them a ten.