Michelle L.
Helpful customer service
Helpful customer service, seemed to care about my dilemma
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Michelle L.
Helpful customer service, seemed to care about my dilemma
Jason
Great product and amazing customer service!!
blake B.
Not only is the cologne amazing but the customer service is beyond expectation. It's rare to find such good customer service nowadays, but these folks are exceptional. Thank you for your support and your amazing product.
Daniel James J.
Great products and the service was very helpful
Philip L.
Great customer service! Responded quickly and efficiently after being sent the wrong fragrance. Thank you.
Miss D.
I just really like the way this company gets back to you promptly and answers your questions and takes care of business. I really have never been dissatisfied with them. Love their perfume it smells like the real thing.
Jessica N.
I have ordered with Alt a few times and I’ve always been happy with my purchase. This recent order had a leaked bottle unfortunately upon arrival so I notified Alt immediately. They not only replied within 24 hours, but within a day a new replacement order had already been shipped. Customer service was beyond my expectations!!!! Thank you Alt!
Jhan
I recently purchased the “For Her” set from ALT. Fragrances and I couldn’t be happier! Every scent in the set smelled very close to the designer fragrances they were inspired by, which was impressive for the price point. What really stood out to me, though, was their customer service. One of the bottles in my order came loose during shipping and spilled in the package. I reached out to ALT. Fragrances, and they immediately sent me a replacement without any hassle. The way they handled the situation showed they truly care about their customers. Great quality fragrances, affordable prices, and excellent customer service — I’ll definitely be ordering again!