TONYA D.
Wasn’t so happy at first because I…
Wasn’t so happy at first because I purchased my Crystal and it never got delivered, but they did send a second shipment out! I love the smell!!!!! ❤️
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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TONYA D.
Wasn’t so happy at first because I purchased my Crystal and it never got delivered, but they did send a second shipment out! I love the smell!!!!! ❤️
Mike B.
The fragrances are 5 stars but the shipping and handeling are 3 stars. So I gave them a 4 star total
Candice M.
First off I was NOT paid to do this review nor did I receive a discount for making this review! I am a REAL first time buyer and learned about this company from Facebook. I decided to do a review, because I seen so many negative comments on here and customers saying they never received their items, that wasn't the case for ME!! I bought 3/$99 and an extra one, so a total of 4...They sent me one of the wrong bottles. I emailed them and within a couple of hours a Bien contacted me with a sincere apology and ensured me they would send me the correct one after taking a picture of the ones I did receive and he did, but it took FOREVER! I ordered Bella Vita, Señorita, Cherry Smash, F Fantastic, but I received Crystal 23 instead of the F Fantastic. He ended up letting me keep the Crystal 23 since they made the mistake( which was nice, I gifted it.) Out of all of them I really liked Bella Vita & Cherry Smash. Cherry Smash staying power is very long lasting and I can smell it on my wrist the next day. Bella Vita smells EXACTLY like the real stuff, it's truly NOT a big difference. When you spray these perfume you can see the oil on your skin. I think these are really good decent dupes. My only issues is that my order took FOR EVER to come and I didn't like Creed dupe Señorita it's too strong for me and smell like old church lady haha. I received all my products and I think these are good dupes for the prices I paid! I gave them 4 stars because of delivery delay. I'm pleased with my experience with ALT.
Response from ALT. FragrancesMar 21, 2023
Dear Candice, Thank you so much for taking the time to share your experience on Trustpilot! We truly appreciate your honest and detailed feedback. It's great to hear that you enjoyed Bella Vita and Cherry Smash, and we're thrilled that our products met your expectations as quality dupes. We apologize for the mix-up with your order, and we appreciate your understanding as we worked to correct the issue. Your satisfaction is our priority, and we're glad Bien was able to assist you promptly and effectively. Thank you for gifting Crystal 23 and providing us with valuable feedback on our scents. We're sorry to hear about the delayed delivery, and we understand that it can be frustrating. We continuously work to improve our processes and shipping times to provide better service to our customers. Your feedback is invaluable in helping us identify areas where we can improve. Once again, thank you for your kind words and for giving us a chance despite the negative reviews. We appreciate your support and look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to our customer service team. Warm regards, ALT. Team
Flo
Such a wonderful alternative to designer scents and the customer service is wonderful! They sent me the wrong product, but when I emailed them about it they IMMEDIATELY responded and sent me the right one!
Response from ALT. FragrancesFeb 22, 2023
Dear valued customer, Thank you for taking the time to share your positive experience with us! We are delighted to hear that you are enjoying our fragrances and that our customer service team was able to assist you promptly. We apologize for the inconvenience caused by the mix-up with your order, but we are pleased that we were able to resolve it for you quickly and efficiently. At ALT. Fragrances, we strive to provide our customers with exceptional service, and we are thrilled to hear that we were able to meet your expectations. Thank you for your support and for choosing ALT. Fragrances. We look forward to serving you again in the future. Best regards, ALT. Fragrances
Hillary S.
I have had a great experience with Alt. Customer service is always prompt and helpful. I have bought a few perfumes from them and overall have liked them. They are definitely a great alternative to high end fragrances. I will say they could improve on their packaging both the product and shipping. I have received some leaky bottles. They did replace them for me which was great! Ultimately, I have been happy with my experience.
Response from ALT. FragrancesFeb 17, 2023
Dear Hillary, Thank you so much for sharing your positive experience with Alt! We're thrilled to hear that you've enjoyed our fragrances and that our customer service team has been helpful in resolving any issues with packaging. We always strive to improve our products and shipping processes, so we appreciate your feedback on this as well. We hope to continue providing you with great fragrances and top-notch customer service in the future! Best Regards, The ALT. Team
Leo K.
I bought 3 fragrances for around 120€ as you get quite a good discount for larger orders. I ordered a alternative to tom ford oud wood, creed aventus and channel madmoiselle. They all smell similar to the original but not the same. The oud wood is a bit sweeter and the Aventus is pretty close to the original. The only problem for me is that the parfumes dont even come close to the 9 hours they should last. For the Madmoiselle i cant tell since i gifted it to my girlfriend but the other two hold about 3 hours, after that you can barely smell them. A good alternative but not as good.