Terri S.
With a timely response
With a timely response, they are fixing the problem and sending my missing bottles of perfumes.
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,713 reviews with 5 stars · Clear filters
Terri S.
With a timely response, they are fixing the problem and sending my missing bottles of perfumes.
Elio Q.
Had a minor issue due to the process of shipping and they helped me without no hesitation and fixed the problem really fast. They really do care about their customer. I will return just because of their product and how they treated me.
Customer
Discovered Alt a few years ago on a whim trying to find a more reasonable solution for my favorite perfume, Gucci Bloom. Expectations were low that the product was actually going to smell similar. Boy was I wrong. Ordered Floret which is exactly the same as Gucci Bloom but way more reasonable. I have since placed several orders and have been pleased beyond expectations. If I had any problems, I just sent an email and it was resolved immediately. Fantastic customer service. I will definitely use again.
Jessica
Fast shipping and prompt customer service with my questions. I never received a tracking number or confirmation that my order shipped but I did receive my order within a week of placing it. The fragrances smell amazing! All the bottles were packaged in small boxes within a padded envelope and arrived intact. I will definitely be ordering again in the future.
cathy K.
Ordered online and was very close to the pompano beach location so picked up in person. The salesman was very nice and I was in and out in no time Will definitely order again!
heer H.
I have seen ads on social media for a long time now and always blew it off. On a whim I decided to give these guys a try and they did not disappoint. The shipping was quick and from the US, came out of Florida I believe. The fragrance I bought smells so good, I hadn't ever tried it before and immediately got comments at work. Crystal No.23 is what I tried. I also took advantage of the "mystery scent" you can get, I had a question about it amd customer service answered quickly and helped me out with my concern. If youve been curious or hesitant to give ALT a try, go for it! You wont be disappointed.
Jamie
I purchased their Alt Crystal #23 which I've heard is a dupe for Bacarat Rouge 540 I cant verify that but I can tell you their version smells so freaking good!! I love it so much. I received my bottle and the atomizer on it was broken. It was spraying in a single stream of liquid I reached out to the founder Michael to let him know. First off he responded back to me within minutes second off he had already sent me a brand new bottle no questions asked as soon as he read my email. All I asked for was for him to send a new atomizer for me to replace the broken one with he took it upon himself to just send me a whole new bottle. I was beyond happy with his quick response and action to solve my problem. Amazing company Amazing Scents!!
customer
Amazing as ever!